Data Integrity Analyst

Entergy•New Orleans, LA

5d•Onsite

About The Position

The Data Integrity Analyst serves as the data steward and subject matter expert for a business function’s data, working closely with IT and enterprise data governance resources. The role supports data governance and stewardship, master data and metadata management, data quality, modeling, integration and migration, taxonomy and search, security and privacy, and data architecture across technology implementation and ongoing business operations. The analyst certifies information and executes processes to ensure the accuracy, completeness, and reliability of data and related business rules, formulas, and reporting outputs. In the AMI Operations Center, the role monitors and maintains AMI data transfers and transactions that support processes such as meter-to-cash and outage management. The analyst works with IT to resolve issues involving data transfers among integrated systems. Key objectives include minimizing unaccounted-for meters, ensuring data used for customer billing, system analysis, and regulatory reporting is secure and accurate, and serving as the utility point of contact for troubleshooting data integrity issues. The position may be filled at the Data Integrity Analyst I or II level, depending on candidate qualifications. It is based in New Orleans, Louisiana, and may require after-hours or holiday technical support, on-call service, relocation to temporary work sites during major storms or disaster recovery operations, and travel. Entergy does not offer relocation for this position and will not sponsor work visas.

Requirements

Bachelor’s degree in a technical or business-related field, or equivalent work experience.
Data Integrity Analyst I: 0–2 years of professional experience.
Data Integrity Analyst II: 2–4 years of professional experience.
Ability to provide technical support after hours or on holidays when required.
Ability to work at a desk in an office or operating-center environment during normal weekday business hours.
Ability to serve on call depending on AMI Operations Center needs.
Ability to relocate temporarily during major storm events or disaster recovery operations.
Authorization to work in the United States; visa sponsorship is not available.

Nice To Haves

Master’s degree desired.
Bachelor’s degree in computer science, computer engineering, or management information systems preferred.
Professional experience in a control or operations environment, such as telecommunications, energy or utilities operations, or finance/accounting.
Experience monitoring data flow across integrated enterprise applications.
Experience working within an established data management organization.
SQL query skills strongly preferred.
Ability to perform data analysis and visualization in Power BI strongly preferred.
Ability to troubleshoot and solve problems using data from multiple sources and timelines strongly preferred.
Ability to manage and analyze data in Excel strongly preferred.
Proficiency with Microsoft Office, including Word, Excel, and PowerPoint, strongly preferred.
Database skills, such as SQL.
IT experience in data extract, transform, and load (ETL) and/or DBA roles.
Data architecture skills.
Experience with industry tools supporting enterprise data management, such as Informatica.
Experience with enterprise reporting and analytics tools.
ITIL certification preferred.
Willingness to travel; travel is listed as up to 10% in the working conditions and up to 25% in the posting’s travel field.

Responsibilities

Establish and follow data governance and stewardship practices covering master data, metadata, data quality, data modeling, data integration and migration, taxonomy and search, security and privacy, and data architecture.
Contribute to Entergy’s master data management by identifying and defining mappings for critical company data.
Contribute to metadata management by identifying and defining metadata lineage mappings.
Profile, monitor, and cleanse data; perform periodic reconciliations driven by monthly or quarterly audits; monitor daily system logs; manage data-quality resolution work; and track data unaccounted for in key systems using enterprise tools.
Supervise data migration and integration activities.
Support taxonomy, ontology, and search capabilities by providing data descriptions, nomenclature, and classifications.
Support data security and privacy practices in coordination with the data security team and existing practices.
Collaborate with the Enterprise Architecture team and application data architects on data architecture efforts.
Liaise with third-party data providers, including AMI meter installation vendors, to ensure essential information is passed correctly to Entergy systems through recurring transfers; oversee investigations when data is unaccounted for.
Categorize causes of data synchronization failures for reporting to business stakeholders.
Learn data transfer interfaces, identify process or technical improvements to reduce synchronization issues, and document incident resolution methods in a knowledge repository.
Log unresolved system issues with IT support in appropriate systems, such as MDMS, CCS, HES, and OMS, and follow up with involved parties through resolution.
Provide technical support after hours or on holidays when required.
Apply standard IT Service Management processes, including problem, incident, and knowledge management, where applicable.
Define and implement boundaries and procedures for data management work between the data integrity role and IT.
Respond to data requests using various tools and systems, including developing, communicating, or writing program logic.
Investigate and analyze data in depth to address technical and business process issues.
Be available for additional hours, alternate locations, or additional duties in connection with storms, outages, emergencies, or other situations as required.