Data Integrity Analyst

Jacksonville Housing Authority•Jacksonville, FL

About The Position

The Data Integrity Analyst I assists the Operation Compliance Department with the daily use, maintenance, and validation of data in the organization’s management system, currently Yardi, and related HUD systems. The role supports data integrity across systems including PIC, SEMAP, VMS, HIPP, and EIV, and reports to the Operation Compliance Manager. The analyst supports system standards and best practices, reporting and analysis, database updates, staff and vendor training coordination, system access documentation, and project planning and tracking. The position also prepares and processes recurring system reports, follows up on data corrections, monitors program-related information, and helps maintain a web-based database for budgets, interim reporting, and asset information. The role requires accurate, timely, and thorough work, confidentiality, effective communication, customer service, and constructive working relationships.

Requirements

  • Bachelor’s degree in business administration, statistics, or information technology.
  • At least three years of IT experience, or an equivalent combination of education and related work experience.
  • High degree of competency in Microsoft Office Suite products.
  • Working knowledge of JHA policies and procedures.
  • Advanced knowledge of analytical techniques, including evaluation strategies and the design of data collection instruments.
  • Comprehensive knowledge of Yardi’s components and of generating queries and reports to support program-management oversight.
  • Good working knowledge of JHA’s organizational structure, functions, and procedures.
  • Firm knowledge of federal, state, and local government requirements.
  • Effective verbal and written communication skills.
  • Ability to maintain confidentiality, accuracy, timeliness, reliability, and thoroughness, and to cultivate positive working relationships.

Responsibilities

  • Assist with daily use and management of data in Yardi and analyze NIMP process utilization.
  • Participate in establishing and following standards and best practices for maintaining information in Yardi.
  • Assist in developing reports to manage the integrity of data in the property management system.
  • Support day-to-day operations, strategic planning, and decision-making related to maintaining system data.
  • Periodically validate information in the management system and HUD’s PIC system, and assist with ongoing assessment of system accuracy.
  • Help keep system databases up to date and develop solutions and best practices for maintaining valid data in PIC and Yardi.
  • Coordinate training for staff and vendors, and ensure access and acknowledgement forms are submitted and approved for users.
  • Periodically validate information in the JHA management system and HUD’s EIV system, and ensure required EIV forms are submitted and approved.
  • Provide weekly EIV reports to Compliance Specialists for correction and run monthly EIV reports.
  • Investigate and respond to communications related to project initiatives.
  • Assist with development and maintenance of a web-based database for budgets, interim reporting, and asset information.
  • Define project requirements, priorities, timeframes, agendas, and specifications to support compliance with project requirements.
  • Attend meetings to address project status.
  • Help maintain cooperative working relationships with JHA departments, outside stakeholders, and counterparts.
  • Develop timely, accurate, and comprehensive reports and summaries of project activities, including trend analyses, quarterly and annual SEMAP reports, and monthly Program Management performance reviews.
  • Track FSS and report FSS.
  • Correct PIC errors, run and process PIC reporting, and follow up on PIC corrections.
  • Track fraudulent payments in EIV, enter information in EIV, and track fraud and unreported income.
  • Track over-income households across Public Housing, HCV, RAD, PBV, VASH, and other affordable programs managed by JHA or its clients.
  • Perform additional duties as assigned.
  • Maintain confidentiality and safeguard confidential business and product information.
  • Complete work accurately, timely, reliably, and thoroughly; demonstrate customer service and communication skills; and build trust and positive working relationships.
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