Data Insights & Operations Manager

The Achievement Network•Boston, MA
•$80,376 - $120,564•Remote

About The Position

Achievement Network (ANet) is a nonprofit organization dedicated to helping all students achieve strong educational outcomes. It partners with school and system leaders to strengthen teaching and learning through assessments, coaching, and tools. The Data Insights & Operations Manager is a full-time, exempt position expected to work approximately 40 hours per week, remotely within the United States, and reports to the Senior Vice President, Partner Insights & Operations. Travel is expected approximately twice a year. The role leads how ANet turns data into insights that school and system leaders use to make decisions. The manager shapes and leads the production and delivery of standardized and partner-specific insights, while ensuring the appropriate data is available through cross-functional collaboration. The position also manages and develops Data & Insights analysts, establishing tools, templates, and quality assurance routines that support efficient, scalable work. The salary range is $80,376–$120,564. New hires are expected to start between $80,376 and $100,470, based on qualifications, experience, and internal equity. Applicants must be currently authorized to work in the United States on a full-time basis.

Requirements

  • Experience managing and developing a team.
  • Ability to prioritize valuable information, reconcile discrepancies across sources, and derive insights from complex, multi-source data.
  • Ability to consider the implications of data disaggregation and apply it when developing solutions or making decisions.
  • Ability to communicate data implications and provide guidance based on insights.
  • Ability to plan complex cross-functional work, anticipate barriers, and keep goals and timelines on track.
  • Strong written and verbal communication skills, including concise professional writing and precise communication.
  • Ability to seek stakeholder perspectives across functions with empathy and awareness of how bias affects interpretation.
  • Ability to allocate time to develop analysts’ skills and provide equitable coaching and development.
  • Applicants must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • At least 4 years of related experience.
  • Experience using technical tools and analyzing spreadsheet data across sources such as Retool, Salesforce, Tableau, and HubSpot.
  • Experience using AI tools such as Claude.
  • Experience working in education or the education sector.

Responsibilities

  • Lead the production of standardized and partner-specific insights.
  • Shape and execute the approach for the content and delivery of partner insights.
  • Ensure clear roles and responsibilities for the production and distribution of insights.
  • Review qualitative and quantitative data with the team to assess whether insights achieve their intended outcomes.
  • Identify opportunities to improve the efficiency, precision, and actionability of insights.
  • Pilot approaches to insight generation and visualization, including AI, to scale delivery without proportional increases in headcount.
  • Ensure the right data exists to produce insights.
  • Collaborate with Product, Partner Experience & Impact, Design & Innovation, Marketing, and Sales so insight and organizational measurement needs are reflected in collected data and connected systems.
  • Define and maintain ownership, access, and quality standards for data used to produce insights.
  • Manage and develop Data & Insights analysts, adapting management and coaching to their needs and helping remove barriers to development.
  • Build tools, templates, and quality assurance routines that enable analysts to scale their work and operate autonomously without sacrificing quality.

Benefits

  • Medical, dental, and vision insurance, with ANet paying a portion of the cost for employees and their families or domestic partners.
  • Generous paid time off, including 10 paid holidays and paid days off between Christmas and New Year’s.
  • Paid parental leave.
  • Educational expense reimbursements.
  • Flexible spending accounts.
  • Professional development.
  • 401(k) plan with a 4% match.
  • Short- and long-term disability coverage.
  • Basic life and personal accident insurance.
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