Data Entry

Firstsource

1d • Remote

About The Position

The Data Entry role processes detailed health plan and healthcare services information, including enrollment and membership updates. Work may involve adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, processing terminations and newborn additions, resolving name and date-of-birth mismatches, interpreting applications, and uploading correct information. The role requires independent, accurate work in a remote environment, learning new processes and systems, following multi-step directions, and making enrollment or refund decisions. Pay is $16 per hour, with matrix pay after training based on data entry processed.

Requirements

• 3–5 years of experience in medical insurance billing, coding, or customer care.
• Solid understanding of medical insurance benefits, including deductibles and coverage structures.
• Proficiency in Excel or similar systems; formula knowledge is not required.
• Typing speed of 40 words per minute.
• Proficient computer and typing skills.
• Strong analytical thinking, problem-solving, critical thinking, and attention to detail.
• Ability to work independently, assimilate new processes with minimal guidance, and learn in a team environment.
• Ability to navigate multiple programs and systems and follow multi-step directions.
• Comfort with remote computer-based learning and working in a virtual environment.
• Ability to accept constructive criticism.
• Pass a required assessment within the training period.

Nice To Haves

• Prior data entry experience.
• Work-from-home experience.

Responsibilities

• Process enrollment and membership data, including adding dependents, updating coverage, calculating premiums, adding additional insurance coverage, processing terminations, and adding newborns.
• Review applications, resolve name and date-of-birth mismatches, and upload accurate information.
• Make enrollment and refund decisions as needed.
• Navigate multiple programs and systems and follow multi-step directions.
• Learn and apply new processes while working independently and efficiently.
• Meet the required assessment standard during the training period.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed