Data Entry

Prestera Health Services•Huntington, WV

3d•Onsite

About The Position

The Data Entry role ensures information is entered accurately and promptly into designated systems. The position records participant information, outreach activity, eligibility and VA affiliation data, activity, referrals, follow-up contacts, and outcome measures using approved source documentation. It compares entries with source records, follows up on identified issues, maintains issue-tracking tools, and works with staff and the Project Manager to resolve outstanding items. The role prepares and validates data summaries and grant reporting materials, and assists with tracking enrollment, service activity, referrals, screenings, participant engagement, and changes in participant outcomes. It maintains organized electronic records and supporting documentation for supervisory review, monitoring, audits, and program evaluation. It protects participant information through approved systems, authorized access, secure handling, and compliance with Prestera confidentiality and privacy requirements. The position also participates in data quality reviews, staff training, and improvements to forms and documentation workflows, and completes assigned corrections while documenting changes. The position is located at Route 60 in Huntington, West Virginia. Work is performed in a typical office environment.

Requirements

High school diploma or General Educational Development (GED) certificate.
Specific knowledge of data entry and veterans and/or behavioral health services, typically learned on the job or through several weeks of training.
Maintain current knowledge of standards of care and practices through continuing education.
Valid state-issued driver’s license.
Ability to prepare basic correspondence and simple reports in Microsoft Word.
Ability to use Microsoft Excel to create tables and simple displays of information.
Ability to create basic presentations in Microsoft PowerPoint.
Necessary proficiency with the Company’s electronic clinical systems, including EHR and scheduling systems.
Ability to function effectively in response to workflow or ongoing direction by supervisors.
Ability to select from pre-established alternatives to resolve situations encountered on the job.
Ability to provide or exchange routine information and exercise tact and diplomacy in resolving mild conflicts or disagreements.

Responsibilities

Enter information into designated systems accurately and promptly.
Record participant information, outreach activity, eligibility and VA affiliation data, activity, referrals, follow-up contacts, and outcome measures from approved source documentation.
Compare data entries with source records and follow up on recognized issues to ensure accuracy.
Maintain tracking tools for issues such as missed documentation and incomplete screenings, and follow up with staff and the Project Manager to resolve outstanding items.
Prepare and validate data summaries and grant reporting materials.
Assist with tracking enrollment, service activity, referral completion, screening completion, participant engagement, and changes in participant outcomes.
Maintain organized electronic records and supporting documentation for supervisory review, monitoring, audits, and program evaluation.
Protect participant information through approved systems, authorized access, secure handling, and compliance with confidentiality and privacy requirements.
Participate in data quality reviews, staff training, and improvements to forms and documentation workflows.
Complete assigned corrections and maintain required documentation of changes.
Prepare basic correspondence and simple reports in Microsoft Word; use Microsoft Excel to create tables and simple displays of information; and create basic presentations in Microsoft PowerPoint.
Demonstrate proficiency with the electronic clinical systems in use at the Company, including EHR and scheduling systems.
Respond effectively to workflow or ongoing direction from supervisors and use pre-established alternatives to resolve routine situations.
Provide or exchange routine information and exercise tact and diplomacy when resolving mild conflicts or disagreements.