Data Entry Specialist (28315)
About The Position
The Data Entry Specialist reviews donor and donation reports and investigates and reconciles discrepancies involving donor deferrals, duplicate donors, donor merges, blood types, and demographic or registration information. The role’s primary responsibility is to ensure donor information is accurate in LifeStream’s blood establishment computer system (BECS). This includes donor follow-up, investigating temporary and permanent deferrals, reviewing exceptions and errors in data transferred from the automated donor history questionnaire system, and entering donor information offline when needed. The position also enters donor reactions and collection deviations into their respective systems. The role works with internal and external customers in a courteous, professional, and timely manner, prioritizes customer needs, and applies problem-solving skills. Work is generally completed by following established instructions, policies, training, and practices; assignments are evaluated for soundness, appropriateness, and policy conformity. The position works in standard office conditions with minimal health and safety risks.
Requirements
- High school diploma or GED.
- Two years of experience in a related or similar position.
- Strong data-entry and computer skills.
- Ability to maintain a high level of accuracy and attention to detail.
- Ability to be task-oriented and maintain confidentiality.
- Ability to work independently and communicate effectively with internal and external customers.
- Ability to process a large volume of work, handle multiple tasks, and stay organized.
- Effective problem-solving, independent thinking, and ability to seek direction when needed.
- Ability to communicate complex issues clearly and concisely verbally and in writing.
- Ability to analyze data, recognize aberrant results, and take appropriate action.
- Ability to maintain accurate, legible, and complete records and documentation.
- Ability to prioritize and objectively evaluate situations and processes.
- Integrity to admit an error or possible error that could result in the release of an unsafe product.
- Ability to complete all necessary documentation accurately and concurrently.
Nice To Haves
- Blood banking and/or laboratory experience.
Responsibilities
- Review donor and donation reports and investigate and reconcile discrepancies.
- Evaluate possible duplicate donors, contact donors to determine whether records are a true match, and merge donor data in BECS as necessary.
- Perform merges for ineligible donors with permanent deferrals or deferrals.
- Follow up with Medical Surveillance to determine whether Post Donation Information (PDI) is needed for ineligible donors.
- Investigate temporary or permanent deferrals and enter deferrals into BECS.
- Review the Donor-ID to BECS report and follow up on listed errors.
- Perform offline entry of donation information and complete overrides as needed.
- Assist with donor blood type discrepancy investigations.
- Perform donor status changes.
- Manually enter lot releases in BECS as needed.
- Enter statistical data using Microsoft Word or Microsoft Excel.
- Assist with preparing, executing, and distributing monitoring and auditing reports.
- Review paperwork completed by other department staff.
- Review the Donor Identification Change report for appropriate changes.
- Assist with training on Data Processing procedures.
- Enter donor and donation deviations into the deviation management system.
- Enter donor reactions captured on manual forms into the Donor-ID reaction repository.
- May assist with process improvements to Standard Operating Procedures (SOPs).
- File paperwork according to record-retention timeframes.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
