Data Entry Specialist - Hybrid

Fallon Health•Worcester, MA

1d•Hybrid

About The Position

The Data Entry Specialist provides administrative and documentation support for clinical assessment workflows. The role enters Universal Comprehensive Assessment (UCA) data into required systems, reviews completed assessments for quality, routes assessments for nurse review and signature, and supports documentation completion and compliance activities. The specialist also converts functional assessments performed by Assessment RNs into tools that assign hours to functional needs. This position helps reduce administrative burden on clinical staff, improve documentation efficiency, and ensure timely submission of assessment-related data. The specialist coordinates assessment workflows, communicates with nurses and other clinical staff about documentation requirements, tracks completion status, and helps resolve discrepancies. The role also supports quality reviews, audits, reporting, record maintenance, and the protection of confidential member health information. Fallon Health describes itself as a regional provider of government-sponsored health insurance programs, including Medicare, Medicaid, and PACE.

Requirements

High school diploma or equivalent.
At least 2 years of healthcare administrative, data entry, medical records, care management support, or related experience.
Experience working with electronic medical records (EMR/EHR) systems.
Strong attention to detail and data accuracy.
Proficiency in Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Associate degree in healthcare administration, business, or a related field.

Responsibilities

Review completed assessments for completeness, consistency, and required documentation.
Route assessments to nurses for review, corrections, and electronic signature.
Track assessment completion and ensure timely submission of required documentation.
Update assessment documentation based on clinician feedback.
Maintain assessment records in accordance with organizational and regulatory requirements.
Monitor assessment workflow queues and identify outstanding documentation needs.
Support efficient movement of assessments through completion and submission.
Collaborate with nurses, navigators, supervisors, and other clinical staff regarding documentation requirements.
Promptly communicate missing information or documentation deficiencies.
Assist in resolving data discrepancies and documentation errors.
Participate in workflow improvement initiatives to enhance efficiency and reduce duplicate documentation.
Conduct quality reviews of assessment documentation before submission.
Ensure records meet regulatory, contractual, and organizational standards.
Support audit preparation and documentation retrieval.
Maintain confidentiality and security of member health information and follow organizational policies and HIPAA requirements.
Track and report assessment completion status.
Maintain logs of submitted, pending, and incomplete assessments.
Assist leadership with documentation and compliance reports.
Convert functional assessments performed by Assessment RNs into tools that assign hours to functional needs.