Data Entry Specialist

Carvana • Lexington, SC

4d • Onsite

About The Position

Carvana is seeking a Data Entry Specialist to support the transition of vehicle ownership by handling administrative tasks related to customer vehicle registration. This in-person, full-time hourly role includes checking customer documents, completing registration processes, updating records, and coordinating paperwork with state and county licensing departments and the local DMV. The position involves communicating with internal teams and helping ensure a smooth customer experience.

The starting rate is $16.00 per hour, with performance-based pay growth described at six, 12, and 24 months. Training lasts one week and is paid at the full-time hourly rate; time off cannot be granted during training, and proficiency must be demonstrated to graduate. After training, shifts are assigned according to business needs. The team operates Monday through Friday between 7:00 AM and 6:00 PM, with schedules and hours that may fluctuate. Overtime may be required depending on sales volume, and the schedule may include holidays. The role requires regular, consistent attendance in the office; remote work is not allowed. This role is not eligible for visa sponsorship.

Requirements

• At least 1 year of work experience in an administrative or data entry capacity.
• High school diploma, GED, or equivalent education.
• Ability to manage, organize, and reconcile multiple sources of information accurately.
• Ability to handle multiple tasks and priorities effectively.
• Professional written and verbal communication skills.
• Ability to navigate multiple systems, learn new tools, and troubleshoot effectively.
• Willingness and ability to learn new things and apply that learning successfully.
• Ability to maintain composure and efficiently problem-solve in escalated situations with a solution-oriented mindset.
• Critical-thinking skills and ability to make appropriate judgment calls.
• Regular, consistent attendance in the office; remote work is not allowed.
• Ability to obtain notary status based on state-specific requirements, as needed.
• Ability to read, write, speak, and understand English.

Nice To Haves

• Bachelor’s degree.
• Internship or volunteer experience.
• Certifications; the company values personal and professional development.

Responsibilities

• Process, finalize, and mail customer registrations.
• Review customer paperwork for accuracy.
• Interact with state and county government licensing departments, including in-person and online document drop-off and pick-up, and receive and file paperwork with those agencies.
• Work closely with the local DMV to pick up, receive, and file paperwork.
• Update customer records to keep information current.
• Interact with team members across various lines of the business.
• Assist Specialists and other employees with customer follow-up.
• Input, cross-reference, and retrieve data from multiple internal and external databases.
• Maintain detailed notes within a customer tracking system.
• Perform other duties as assigned.

Benefits

• 401(k) with Carvana match.
• Opportunity for overtime during busy seasons.
• Student loan repayment programs.
• Employee stock purchase plan discount.
• Company-paid healthcare premiums, plus dental and vision benefits.
• Wellness program supporting physical, mental, and financial health.
• Pet care savings program.
• Paid time off: 13 days in the first year, increasing to 20 days thereafter.
• Nine company-paid holidays, including the employee’s birthday.
• Professional development and internal growth opportunities.
• Tuition reimbursement.
• Onsite kitchen with snacks and regular team lunches.
• Discounts from over 700,000 retailers through the Access Perks program.
• Performance-based compensation and opportunities for pay growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED