Data Entry Specialist

360care • Toledo, OH

5d

About The Position

This position supports and maintains demographic information for all regions and fields of service. The specialist enters patient, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records. The role also maintains facility and referring-provider master files in the EMR, including obtaining NPIs for referring providers, and updates patient mailing addresses and documents related actions when statements are returned. The position provides customer service to internal and external contacts, completes assigned work promptly, supports the company compliance program, and maintains confidentiality in accordance with HIPAA and PHI guidelines.

Requirements

• High school diploma or GED.
• Strong data-entry and computer skills.
• Self-motivated and able to prioritize workload.
• Excellent customer service skills.
• Must live in the Perrysburg/Toledo area.
• Must be legally authorized to work in the United States.
• Employment offer is conditional upon successful completion of a background investigation and drug screen.

Nice To Haves

• Previous medical office background is helpful.

Responsibilities

• Enter patient demographics, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general information.
• Contact nursing homes to obtain a new power-of-attorney address when patient statements are returned by mail; update the address in the EMR, remail the statement, and document the action in the EMR.
• Add new facilities to EMR master files under the appropriate office key.
• Add new referring providers to EMR master files and obtain their NPI.
• Deliver excellent customer service to internal and external contacts.
• Complete workload in a timely manner.
• Support and comply with all components of the compliance program, including completing training and reporting suspected violations of law or company policy.
• Maintain confidentiality of all information and follow HIPAA and PHI guidelines.
• Respond positively to change and perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED