Data Entry Specialist
About The Position
This position supports and maintains demographic information across all regions and fields of service. The specialist enters and updates patient, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general records. The role includes updating records in the EMR, documenting address changes, adding facilities and referring providers to EMR master files, and obtaining referring-provider NPIs. The position provides customer service to internal and external contacts and completes assigned work in a timely manner. Remote work requires a reliable, nonpublic high-speed internet connection with sufficient bandwidth for work activities; service interruptions must be reported promptly to the manager. The employee must protect confidential information, comply with HIPAA and PHI guidelines and the company compliance program, adapt positively to change, and perform other duties as assigned. Employment is conditional on successful completion of a background investigation and drug screen. The employer is an equal opportunity employer and employs only individuals legally authorized to work in the United States.
Requirements
- High school diploma or GED.
- Strong data-entry and computer skills.
- Self-motivated and able to prioritize workload.
- Excellent customer service skills.
- Legally authorized to work in the United States.
- Successful completion of a background investigation and drug screen is a condition of employment.
Nice To Haves
- Previous medical office background.
Responsibilities
- Enter patient demographic, responsible-party, insurance, facility, referring-provider, and other information related to patient billing and general information.
- Contact nursing homes for a new power-of-attorney address when patient statements are returned by mail, update the address in the EMR, remail the statement, and document the action in the EMR.
- Add new facilities to EMR master files under the appropriate office key.
- Add new referring providers to EMR master files and obtain their NPIs.
- Deliver excellent customer service to internal and external contacts.
- Complete workload in a timely manner.
- Support and comply with the company compliance program, including completing training and reporting suspected violations of law or company policy.
- Maintain confidentiality and follow HIPAA and PHI guidelines.
- For remote work, maintain a reliable, nonpublic high-speed internet connection with sufficient bandwidth and promptly report service interruptions to the manager.
- Respond positively to change and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
