Data Entry Clerk-Temporary
About The Position
The Data Entry Clerk provides clerical and administrative support for referral processing and record management. The role assists with receiving, reviewing, logging, and entering member referrals into partner database systems and payor platforms. It also maintains referral accounts and records, tracks authorizations, supports communication and outreach, prepares reports and spreadsheets, responds to program-related inquiries, and coordinates with internal teams and Home Care Agencies. The position is temporary and is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. Partners in Care Foundation is an equal opportunity employer. It provides equal employment opportunities and aims to maintain a workplace free from harassment, discrimination, and retaliation. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Requirements
- Detail-oriented with strong organizational skills.
- Ability to manage multiple tasks and meet deadlines under pressure.
- Dependable, adaptable, and collaborative team player.
- Strong written and verbal communication skills.
- Comfortable navigating online portals, spreadsheets, and secure file transfer platforms.
- Commitment to supporting the mission of improving the lives of individuals and families experiencing health-related social needs.
Responsibilities
- Assist with receiving, reviewing, and logging member referrals from internal departments and Managed Care Plans.
- Enter referral information accurately and promptly into Partners’ database systems and payor platforms.
- Create and maintain referral accounts, enter contact information, and update referral disposition records.
- Track authorization dates, extensions, and modifications in coordination with the Community Supports Coordinator.
- Provide clerical support for daily communication with Home Care Agencies regarding referral assignments and feedback.
- Make outbound calls to members, document responses, and upload supporting materials into databases.
- Prepare reports, dashboards, and spreadsheets to monitor referral status, billing details, and program compliance.
- Attend team meetings, trainings, and program-related sessions.
- Coordinate with internal teams to support service coordination and accurate documentation.
- Respond to program-related calls, emails, and inquiries from Home Care Agencies, payors, members, and staff.
- Escalate disputes or concerns to the supervisor as needed.
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What This Job Offers
Education Level
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