Data Entry Clerk - Billing I

Quest Diagnostics•Clifton, NJ
•$17 - $26•Onsite

About The Position

This role is responsible for data entry related to billing, including researching and entering missing information for accessions. The clerk will utilize billing and receivable systems, communicate with customers regarding billing issues, and maintain accurate documentation. The position requires handling sensitive client and patient information while adhering to compliance and HIPAA standards. Performance goals for efficiency, accuracy, quality, patient satisfaction, and attendance must be met. The role also involves other duties and cross-functional training as required.

Requirements

  • High School Diploma; GED or equivalent work experience.
  • 1+ years of Billing Knowledge, Billing Data Entry, Strong Customer Service Skills, and Insurance Payor Knowledge
  • Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills, troubleshooting issues and learning new computer programs.
  • Maintain Compliance and HIPAA standards at all times.
  • Meet or exceed daily production standards.
  • Meet or exceed daily quality standards.
  • Consistent attendance with ability to meet work schedule including the required training period.
  • Successful completion of the new hire training and demonstrated proficiency required.

Nice To Haves

  • Some college preferred.
  • Medical terminology knowledge
  • Ability to type and maintain a keying average of 60 WPM.
  • Understands multiple billing requirements across varies payers and states.
  • Ability to work overtime as needed based on departmental needs.

Responsibilities

  • Research, obtains and enters missing information/demographics for completion of accessions.
  • Conducts data entry for completion of accessions.
  • Demonstrates competency in eligibility, billing and receivable systems and associated applications.
  • Informs customers of billing problems/issue findings and resolutions as appropriate.
  • Handles sensitive client and patient interactions.
  • Maintains timely, accurate documentation for all appropriate transactions.
  • Reports problems, and errors to management including PHI breaches.
  • Ability to work independently and as part of a team.
  • Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.
  • Other duties and tasks as required/cross functional training.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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