This role is responsible for performing quality testing on all benefit plans. The position works closely with the AIS team throughout the plan‑build process to ensure each plan is configured accurately and meets client specifications. The role involves reviewing plan setups across multiple systems and identifying issues such as incorrect deductibles, out‑of‑pocket amounts, or mail pricing discrepancies. When errors are found, this individual partners with their AIS counterpart to resolve them. Success in this position requires a high level of attention to detail. There is no phone work; communication is limited to internal collaboration with team members and AIS representatives. After training, the employee will be measured through a scorecard and is expected to complete approximately 25 plan reviews per week. This is a non‑IT role within the Operations organization.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
501-1,000 employees