Data Entry and Operations Specialist

Prime Health Services • Franklin, TN

8d

About The Position

Prime Health Services is seeking a detail-oriented, customer-focused Data Entry and Operations Specialist to support multiple operational departments. The role helps ensure data quality and provides a smooth, professional experience for clients, providers, and internal teams. The specialist communicates with medical provider offices, researches and updates information, supports audits and projects, enters provider and contract data, builds provider panels, and assists with reception and general office operations.

Requirements

• High school diploma or GED.
• At least 2 years of clerical or customer service experience.
• Strong skills in Microsoft Office, including Word, Excel, PowerPoint, and Teams.
• Excellent written and verbal communication skills.
• Ability to multitask, stay organized, and thrive in a fast-moving environment.
• Strong attention to detail, confidentiality, and reliability.

Nice To Haves

• Associate or bachelor’s degree.
• Healthcare experience.

Responsibilities

• Communicate daily with medical provider offices to verify demographics.
• Research information, respond to emails, update internal databases, and route questions to appropriate internal teams.
• Support audits and special projects to ensure accuracy and compliance.
• Review client contracts and partner network data.
• Identify trends and share findings with management.
• Enter provider demographic and reimbursement details.
• Scan and file documents and assist with basic reporting.
• Ensure welcome packets and outgoing mail campaigns are completed accurately and on time.
• Build and maintain accurate medical provider panels for workers’ compensation clients.
• Log client requests and ensure updates are completed promptly.
• Welcome visitors, clients, and vendors; answer main phone lines and route calls.
• Maintain break areas, manage supply ordering, assist with meeting set-ups and mail distribution, and perform general office tasks.

Benefits

• Medical insurance, including a high-deductible plan with HSA.
• Dental and vision insurance.
• Company-paid short-term and long-term disability.
• Company-paid group term life insurance.
• Generous PTO policy.
• Employee recognition programs.
• Corporate office amenities.
• Frequent employee events.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED