Data Entry and Operational Support Specialist

Ace Technologies, LLC.•Macon, GA

1d•Onsite

About The Position

Ace Technologies, LLC is a full-service integrator with roots in industrial controls, and has expanded into Video Surveillance, Fire Alarm and Mass Notification, Telecom and Networking, and Audio Visual and Aerial Survey and Photography. Ace Technologies stays on the cutting edge of business technology, with a history of safety and quality established through years of successful projects and satisfied customers. The Data Entry & Operational Support Specialist is a detail-oriented and organized professional who supports both inspection report processing and daily warehouse administrative operations. This position plays a critical role in ensuring accurate and timely completion of fire protection system inspection reports, while also assisting with receiving and tracking incoming materials in our warehouse. This role requires critical thinking and the ability to interpret and professionally document technical inspection findings.

Requirements

Strong data entry skills with a high level of accuracy
Proficiency in Microsoft Excel (required)
Excellent written communication skills, particularly in professional/technical writing
Strong attention to detail and ability to spot inconsistencies
Ability to work with narrative-style documentation (not just checklists or forms)
Excellent organizational and time management skills
Ability to manage multiple responsibilities in a fast-paced environment
Ability to interpret data and convert it into technically accurate, clear, and professional documentation
Valid driver’s license with a clear driving record
Comprehend and practice safe work procedures as outlined in Company Safety Handbook.
Read and interpret instructional manuals and written instructions.
Must hear and see well (either natural or with correction).
Must be able to bend, stoop, squat, kneel, push, pull and reach overhead.
Able to lift objects weighing up to 30 pounds, with frequent lifting and carrying of objects weighing up to 20 pounds.
Tolerant to prolonged sitting.
Repetitive use of arms, hands, and fingers.

Nice To Haves

Experience working with inspection reports, service reports, or technical documentation
Familiarity with fire protection systems (fire alarm, sprinkler, suppression systems)
Experience with inventory, shipping/receiving, or warehouse coordination
Experience in construction, life safety, or facilities management industries

Responsibilities

Input inspection data into Excel-based report templates for multiple fire protection systems, including: Fire alarm systems, Sprinkler systems, Fire extinguishers, Kitchen hood suppression systems
Translate technician field notes into clear, professional, and standardized narrative descriptions
Ensure consistency in terminology, formatting, and report structure across all inspection documents
Review reports for completeness, accuracy, and proper grammar before final submission
Identify and flag missing or unclear information for follow-up with technicians or management
Maintain organized digital records of completed inspection reports
Assist with receiving incoming parts and materials at the warehouse
Verify shipments against purchase orders and packing slips
Accurately log received items into inventory or tracking systems
Organize and label materials for proper storage and distribution
Communicate discrepancies (shortages, damages, incorrect items) to appropriate personnel
Support the Assistant Operations Support Administrator with daily administrative tasks