Operational Support - New Case Entry

LOGS Legal Group•Charlotte, NC

3h•Onsite

About The Position

LOGS Legal Group LLP is a pioneer in the creditors’ rights industry with nearly half a century of experience. The firm leverages deep-rooted legal expertise, national resources, and is committed to innovation, including integrating technology and artificial intelligence to reimagine legal services and deliver next-generation client experiences. Their service offerings range from default servicing to real estate, reflecting a forward-thinking approach and strong partnerships with respected banking institutions. The LOGS team values a blend of experience and fresh perspectives, fostering a collaborative, inclusive, and technology-driven environment where innovation is encouraged. Employees are expected to embody core values such as being highly focused on results (responsive, efficient, data and deadline driven, problem solver, detail oriented, hardworking, reliable), understanding the value of reputation (accountable, superior customer focus, strong interpersonal skills, honest, attentiveness, professionalism), being "We" Focused (supportive, positive, helpful, humble, team player, respectful, open and honest, constructive communicator, values the team higher than the individual, composed, assumes the best), and having a drive to innovate (growth minded, flexible, curious, embrace change, values continuous improvement). A Legal Assistant at LOGS provides exceptional work to financial institutions in various creditor rights’ matters, taking and applying direction from internal and external parties. This role is crucial for the operations team, ensuring thorough, accurate, and timely completion of duties, compliance with laws, regulations, client requirements, court rules, and best practices, ultimately providing quality legal services to clients.

Requirements

Skilled at accurate data entry.
Strong ability to adhere to basic instructions, job aids and procedures.
Ability to adhere to Firm policy and apply policy requirements while processing assigned work.
Strong time-management skills.
Self-driven with ability to work independently or collaboratively, as needed.
Commitment to providing exceptional, responsive, and time-bound service.
Highly proficient with Microsoft Office suite of programs (Word, Excel, etc.) and computer savvy.
High school Diploma
Experience working in a fast-paced environment
Experience working in a technology driven environment

Responsibilities

Update internal Firm systems and external client systems within the expected timeframes.
Sort, scan, categorize, label, digitally file and properly organize legal documentation.
Complete assigned work queue items in the designated timeframes.
Grasp and retain basic legal concepts and terminology that impact ability to produce accurate work product.
Assist with preparing various required items for clients and courts.
Review incoming documents and disperse to appropriate parties.
Communicate professionally through various platforms: phone, email, internal/external messaging systems timely.
Timely complete all assigned trainings in the Firm LMS.
Additional duties as assigned.