Data Entry / Administrative Assistant

American Electric Power•Niles, MI

3d•$46,049 - $57,562•Onsite

About The Position

Responsible for providing administrative support to the assigned facility and multiple business units within the service center. This onsite role in Niles supports daily office and operational needs, including timekeeping, expense reporting, spreadsheet maintenance, presentation creation, document processing, and communication support for the building. The position serves a facility supporting Southwest Michigan and parts of Northern Indiana and requires someone who can take the lead on communication for the site, work effectively with multiple stakeholders, and learn systems and processes quickly.

Requirements

High school diploma or GED
6-9 months of post-high school experience in learning and utilizing administrative office procedures, practices and equipment (i.e. business English, grammar, spelling, punctuation, letter writing, telephone technique) desirable.
Strong computer skills, including experience with Microsoft Office products, especially PowerPoint and Excel
Experience with spreadsheet manipulation, including pivot tables
Strong verbal and written communication skills
Ability to organize data and processes effectively
Good analytical and problem-solving skills
Ability to work onsite and support a facility-based team
Ability to handle multiple priorities and support multiple business units
Comfortable working in a role that includes both administrative support and facility communication responsibilities

Responsibilities

Perform basic, routine administrative duties under immediate supervision, following established procedures.
Assist with document processing, filing, and retrieval of information in both hard copy and electronic formats.
Support compilation of reports and gather information from other areas as needed.
Enter data, perform calculations, and retrieve information using computer systems and office equipment.
Support timekeeping and expense reporting across various systems.
Create and update presentations, including PowerPoint materials.
Maintain and manipulate spreadsheets, including pivot tables.
Help document process improvement efforts and related administrative materials.
Assist with new employee training and onboarding-related administrative support.
Communicate effectively with coworkers, business units, and others supporting the facility.
Take the lead on facility communications as needed.
Answer telephone calls, take messages, and communicate via electronic mail in a clear, professional, and helpful manner.
Receive and distribute incoming and outgoing mail.
Provide customer-focused support and refer questions or issues appropriately when needed.
Demonstrate initiative, strong problem-solving, and the ability to learn new tools, systems, and responsibilities quickly.
Work collaboratively to support productivity across the department and facility.