Entry Level Administrative Assistant

Smile America Partners•Farmington Hills, MI

9h•Onsite

About The Position

Smile America Partners is the nation's largest in-school dental program, dedicated to providing dental care to children in need. We are currently seeking an Assistant School Relationship Manager (ASRM) for our Farmington Hills, MI office. This role involves developing and sustaining relationships with school contacts to drive participation, ensure successful dental visits, and expand our services. The ASRM reports to the Director of Operations and collaborates with the Dental Team Manager and School Relationship Manager to ensure success within the state. The position offers weekends and summers off, flexible work hours (Monday-Friday), and excellent benefits including Health, Dental, Vision, and 401k.

Requirements

Great Communication skills (e.g. email, phone)
Team player with the ability to work collaboratively with others
Scheduling, planning, tracking and problem solving
Ability to multi-task & manage schedules
High School Diploma or GED

Responsibilities

Develop and sustain close working relationship with the school contacts to help drive participation, ensure successful dental visits, and expand our services to children in need.
Works as a team with the School Relationship Manager (SRM) & Dental Team Manager (DTM) to ensure successful visits
Helps the SRM in assisting as the key liaison between the school and the dental teams
Assist the team in maintaining relationships with schools
Data Entry and tracking
Process forms and manage paperwork
Provide customer service support and consistent follow-up
Reporting as designated by management
Build and maintain strong relationships with contacts in schools (i.e., nurse, receptionist)