Data Coordinator

Care Access
•$26 - $36•Remote

About The Position

Data Coordinators support clinical research by helping ensure study data is accurate, complete, and available when needed. As part of a centralized data coordination team, this role protects data integrity and supports Care Access’ mission to make clinical trials more accessible. The position performs source data quality control, accurate EDC/CRF transcription, visit-to-entry reconciliation, and proactive query follow-up to keep study records reliable and inspection-ready across the Care Access site network. The role reviews source records and study documentation, reconciles required source materials and study data, enters data into Sponsor EDC/CRF systems, and manages queries and follow-up items through resolution. It also coordinates with study teams and site personnel to maintain organized data workflows and alignment with protocol and Sponsor expectations. Additional work may include maintaining trackers and dashboards, supporting reporting and process improvement, and collaborating during study start-up, maintenance, monitoring, closeout, audit, or inspection-readiness activities. This is a full-time remote position within the United States, performed in a remote office environment, with less than 10% travel. The expected pay range is $26.00–$36.00 USD per hour for full-time team members.

Requirements

  • High school diploma or GED required.
  • Strong attention to detail and ability to review clinical research documentation for completeness, consistency, and data quality.
  • Working knowledge of clinical trial data workflows, source documentation, EDC/CRF systems, and query management processes.
  • Ability to interpret and follow study protocols, completion guidelines, standard operating procedures, work instructions, and study-specific requirements.
  • Effective organizational and time-management skills, including prioritizing work across multiple studies, visits, deadlines, and competing data needs.
  • Clear written and verbal communication skills and ability to follow up on open items and work effectively with site teams, study teams, monitors, Sponsors, and cross-functional partners.
  • Ability to identify data discrepancies, documentation gaps, and recurring quality issues and raise or help resolve them appropriately.
  • Ability to work independently in a remote setting while remaining accurate, productive, and responsive.
  • Proficiency with common office and productivity tools, including spreadsheets, shared trackers, email, collaboration platforms, and study-related systems.
  • Commitment to confidentiality, appropriate handling of clinical research information, and adherence to applicable quality and compliance expectations.
  • Experience reviewing, entering, reconciling, or maintaining structured data using electronic systems, spreadsheets, trackers, or databases.
  • Experience working with confidential or regulated information and understanding the importance of accuracy, documentation quality, and proper information handling.

Nice To Haves

  • Associate degree or bachelor’s degree in life sciences, healthcare, clinical research, data management, or a related field.
  • 2+ years of experience in clinical research, clinical trial support, healthcare operations, data coordination, data entry, quality control, or a related role.
  • Familiarity with electronic data capture systems, case report forms, clinical source documentation, and query resolution.
  • Experience working with internal teams, site staff, monitors, Sponsors, CROs, or other cross-functional partners to resolve documentation, data, or operational follow-up items.
  • GCP, clinical research, healthcare, or data management experience.

Responsibilities

  • Review source records for completeness, internal consistency, good documentation practices, and alignment with protocol requirements and study workflows.
  • Identify missing data, incomplete fields, missing signatures, and other documentation issues; document quality-control activities in the approved Care Access system and track items through resolution.
  • Confirm that required source materials, including lab reports, ECGs, imaging reports, and other visit-related records, are available and complete.
  • Reconcile visit documentation against required study data points and expected source records.
  • Maintain and reconcile adverse event information, informed consent logs, protocol deviation logs, and other study tracking tools.
  • Enter study data accurately and within required timelines in Sponsor EDC/CRF systems, following study requirements, Sponsor expectations, completion guidelines, and study-specific instructions.
  • Verify entered data against applicable source documentation before submission or completion.
  • Review, route, respond to, and escalate EDC queries as appropriate; enter approved responses and monitor open or ageing queries through resolution.
  • Resolve queries when existing source documentation supports the response and route queries requiring source clarification, clinical interpretation, investigator assessment, or input from other site team members.
  • Follow up with site personnel and escalate unresolved queries in a timely manner; review monitor follow-up letter items and coordinate resolution with site staff where required.
  • Report monitor follow-up items as quality issues in the Care Access QMS, as applicable.
  • Maintain awareness of assigned protocols, study-specific requirements, and data-entry expectations; prioritize workload around participant visits, Sponsor timelines, monitoring visits, and database milestones.
  • Communicate with CRCs, PIs, and site network leadership about outstanding data requirements and documentation needs.
  • Participate in study-specific meetings and trainings as required.
  • Maintain study trackers, data logs, dashboards, and other tools used to monitor progress, data completeness, and open action items.
  • Support additional data quality, reporting, documentation, and process-improvement work as assigned.
  • Collaborate with cross-functional partners during study start-up, maintenance, monitoring, closeout, and audit or inspection-readiness activities, as applicable.

Benefits

  • Paid Time Off (PTO) and company-paid holidays.
  • 100% employer-paid medical, dental, and vision insurance plan options.
  • Health Savings Account and Flexible Spending Accounts.
  • Bi-weekly HSA employer contribution.
  • Company-paid short-term disability and long-term disability.
  • 401(k) retirement plan with company match.
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