Data Coordinator

The Humane League

1d•Remote

About The Position

As the Data Coordinator, you will play a key role in supporting our Development team and advancing our mission to end the abuse of animals raised for food. You will ensure the timely processing of gifts, accurate data updates, and the overall integrity of our donor data. Your work will be essential to ensure that our data is reliable, well maintained, and able to support strong donor relationships and drive meaningful impact. You will be responsible for processing and importing third-party gifts, maintaining high standards of data quality through ongoing database hygiene and oversight, and supporting consistent data practices across systems. You will contribute to managing and updating process documentation, and providing operational support to the team. Your work provides the foundation for effective donor stewardship, accurate reporting, and data informed decision making across the team. You are a great candidate for this role if you are a detail oriented and process driven thinker, with strong attention for technical accuracy, organization, and data management. You focus on producing reliable work, improving workflows, and creating clear documentation that supports consistency and long-term operational success. This is a part-time, remote position reporting to the Development Operations Manager. This position has optional domestic and/or international travel, equivalent to 1 or more trips per year. This position is based in the United States. The successful candidate must be authorized to work in the United States. We will be recording a webinar hosted by Kaitlynn McGuire, Senior Development Operations Manager, and Cara Schwalbach, Associate Director of Donor Care. You can submit any questions you would like answered regarding the role or The Humane League via this form. Please submit any questions by May 8th. The webinar recording will be available to watch on the job posting by May 11th.

Requirements

Comfortable using software tools for data tracking, reporting, and collaborative project management.
Experience with Google Sheets and/or Excel, with the ability to create and manage highly detailed spreadsheets and datasets using basic formulas.
Ability to learn new systems and tools quickly and independently.
Direct experience supporting fundraising or development operations through the management of donor data in a CRM system.
Proven ability to process gifts, maintain data accuracy, and execute routine data hygiene tasks in a high accuracy, process driven environment.
Experience supporting fundraising or development operations, including working with donor data and gift processing in a CRM system or similar.
Demonstrated understanding of soft crediting, attribution, and donor recognition, with the ability to apply these accurately in practice.
Comfortable supporting routine financial and gift related processes, and supporting budget preparation and monitoring by gathering data and preparing basic reports.
Highly detail oriented and takes initiative to identify and resolve inconsistencies and inaccuracies.
Demonstrated ability to balance multiple simultaneous and complex projects, tasks, and deadlines with strong planning and organization skills.
Ability to quickly learn and effectively navigate internal systems and processes.
Able to engage with staff, donors, and external partners in a thoughtful and approachable manner.
Communicates information clearly and effectively in both verbal and written formats.
Actively participates in team projects, activities, and discussions, demonstrating a willingness to learn from and support colleagues.
Able to collaborate effectively with internal and external stakeholders and contribute to a supportive and positive work environment.
Demonstrates a proactive approach to work, with the ability to adapt to changing priorities and take on new tasks as needed.
Open to learning and applying new tools, processes, and workflows.
Able to identify issues, follow established processes to resolve them, and consult other staff members to escalate when appropriate.
Assists in the documentation and execution of data crisis protocols as directed.
Exercises sound judgment in decision making, safeguards confidential information, and handles sensitive information with a high level of discretion, professionalism, and integrity.
Ability to understand how organizational goals, policies, and procedures align with broader strategic objectives through day-to-day responsibilities of this role.
Provide foundational support for strategy development processes and contribute to the initial stages of strategy implementation, with attention to potential friction points or changes.
Approaches fundraising with an understanding of the global nature of the organization’s programs, ensuring data and processes support an international donor base.
Must be authorized to work in the United States.

Nice To Haves

Nonprofit experience is preferred.

Responsibilities

Serve as the primary owner of third-party gift imports, ensuring all contributions are accurately recorded in EveryAction (THL’s donor database) in a timely manner.
Manage gift imports and data hygiene files specific to our caging company.
Process and record additional third-party gift types like EFTs and stock gifts, with support from the Development Coordinator,
Perform weekly duplicate record review and merging, following established guidelines to maintain a clean and reliable database.
Manage monthly cleanup of primary contact designations and business/individual record structures to ensure proper classification and maintain data integrity.
Conduct routine data updates, including record corrections, suppressions, and standardization efforts in alignment with data governance and compliance requirements..
Maintain complete, accurate, and up-to-date donor records, including contact information, recognition preferences, and communication preferences.
Identify and flag systemic data issues and recommend improvements to processes, data structures, and workflows to strengthen overall data quality.
Maintain and update standard operating procedures to reflect current workflows and ensure clarity and consistency across the Development Operations team.. Help ensure documentation and data practices are organized, accessible, and aligned with team standards.
Assist in preparing, cleaning, and formatting data for reporting, list generation, and internal requests.
Support the Development Operations team with any data related tasks and process improvements as needed.