Data Collection Lab Manager

Generalist•Somerville, MA

1d•Onsite

About The Position

On-Site Data Collection Lab Manager Generalist is looking for a Data Collection Lab Manager to lead and evolve the operations behind our on-site data collection efforts. You’ll own the systems, processes, and team responsible for delivering high-quality data that supports model development across the organization. This is a highly operational, hands-on , in-lab role for someone who enjoys building structure in ambiguous environments, improving systems over time, and leading teams with high standards and accountability. The right person for this role is equally comfortable jumping into operational problems, managing people, improving process quality, and building the infrastructure needed to scale reliably.

Requirements

5+ years of experience in high-performance operational environments with significant ownership and accountability
Experience managing teams in fast-moving or semi-structured organizations
Strong operational instincts and attention to detail
Proven ability to build processes and improve systems in ambiguous environments
Excellent written and verbal communication skills
Strong interpersonal and people leadership skills
Comfortable using metrics, operational reporting, and process tracking to drive decisions
High reliability, strong follow-through, and a consistent ownership mindset

Nice To Haves

Experience managing physical operations, labs, logistics, or production environments
Experience with QA or operational quality systems
Startup experience
Familiarity with AI/ML data operations or human-in-the-loop workflows

Responsibilities

Own the refinement and execution of day-to-day DataLab operations and ensure reliable, high-quality data delivery
Manage task rollout and retirement scheduling based on organizational priorities
Establish and improve QA processes to maintain high data quality standards
Identify operational bottlenecks and implement scalable process improvements
Oversee device and hardware management to ensure uninterrupted lab operations
Manage lab inventory including ordering, receiving, storage, distribution, and removal
Maintain operational oversight of data custody, tracking, reporting, and issue investigation
Build and maintain operational systems, trackers, reporting cadences, and documentation
Recruit, hire, and onboard high-performing data collection staff
Support and manage lab leads in day-to-day operational execution
Coach, mentor, and develop DataLab employees
Build a strong operational culture centered around ownership, reliability, and continuous improvement
Help define team structure and operational processes as organizational needs evolve