Data Center Technician - Field Operations (Ashburn, VA)

EOS • Ashburn, VA

6d • $28 - $30 • Onsite

About The Position

EOS IT Solutions is seeking a Data Center Technician to join its infrastructure engineering team. The role focuses primarily on racking and stacking equipment in data centers and ensuring proper installation and physical connectivity. It also involves installing, servicing, maintaining, repairing, and altering fiber optic, communications, and other low-voltage cabling systems. The technician is expected to deliver sustainable, repeatable solutions and processes, seek improvements, and adhere to production, safety, and quality standards.

The position includes responding to emergency situations during or after hours to address client concerns and meet service level agreements. The technician works with team members to complete projects and work orders, escalates complex technical issues to senior team members, and may conduct service swaps of live networking devices. The listed pay range is $27.64–$30.05 USD.

Requirements

• Associate degree or certification in a technology services or technical discipline, or equivalent work experience.
• Experience installing, servicing, and maintaining low-voltage cable infrastructure systems.
• Ability to install, terminate, and test low-voltage cables.
• Familiarity with BICSI, ANSI, EIA/TIA, and local and National Electric Code standards.
• Strong customer and client service orientation, with effective communication and interpersonal skills.
• Valid driver's license and ability to safely drive company vehicles.
• Ability to frequently lift approximately 50 pounds and occasionally lift up to 100 pounds.
• Ability to meet the stated vision, color identification, speaking, listening, mobility, and manual handling requirements.

Nice To Haves

• Fiber expertise is preferred.
• Industry- and manufacturer-specific certifications are preferred, such as BICSI TECH or Corning TS-LAN500.

Responsibilities

• Install, service, and maintain low-voltage category and communications cabling.
• Pull cables, rack and stack equipment, and assist with cable management within infrastructure.
• Clean fiber and copper connections and perform basic troubleshooting, including terminating CAT5/6 cables.
• Follow Method of Procedure (MOP) and Change Method of Procedure (CMOP) guidelines.
• Operate work ticket systems and infrastructure management interfaces.
• Read and validate port maps and perform basic troubleshooting.
• Conduct power distribution and cable management tasks within infrastructure.
• Coordinate with team members to complete projects and work orders efficiently.
• Follow company procedures and safety regulations and provide necessary information to operations management.
• Complete written and electronic documentation according to company standards.
• Maintain equipment and supplies inventory as required.
• Respond to emergency situations during or after hours to address client concerns and meet service level agreements.
• Escalate complex technical issues to senior team members as needed.
• Conduct service swaps of live networking devices.

Benefits

• Health insurance starting the first day of the month after the start date.
• Vision insurance starting the first day of the month after the start date.
• Dental insurance starting the first day of the month after the start date.
• 10 days of paid time off annually.
• Occasional overtime and bonus opportunities.
• 12 paid holidays.
• 6 sick days available after 90 days of employment.
• 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree