Data Center Technician - Mccarran, NV

Military Spouse Corporate Career Network • Mccarran, NV

20d • Onsite

About The Position

BGIS is seeking a Data Center Technician to work onsite at a data center in McCarran, Nevada. The Data Center Hardware Remediation Technician performs basic troubleshooting and configuration of server hardware, resolving logical and physical server issues through a priority-based ticket queue. This is not a remote support position.

This non-exempt position pays $31.00–$33.00 per hour. Responsibilities may require evening and weekend work, sometimes with little advance notice, and the role may require after-hours on-call availability.

Requirements

• Experience with remote console or server management technologies, such as BMC, iLo, iDrac, or Cyclades.
• Ability to communicate effectively with customers, technicians, and vendors.
• Ability to prioritize numerous tickets and work independently to resolve them.
• Experience working with hardware from multiple vendors.
• Experience using a ticketing system, such as Remedy or ServiceNow.
• High level of written and oral fluency in English.
• Strong verbal and written communication skills.
• Ability to multitask and adapt to changing priorities, conditions, and circumstances.
• Punctuality and reliability.
• Good organizational, interpersonal, and time-management skills.
• Proficiency with standard PC tools and applications, such as MS Office, MS Outlook, and web browsers.
• Ability to perform the essential job duties satisfactorily, with reasonable accommodations where applicable.

Nice To Haves

• Work experience in a large data center.
• Knowledge of RAID controllers and configuration.

Responsibilities

• Perform physical hardware remediation (break/fix).
• Provide hardware upgrade support.
• Confirm hardware issues are fixed after onsite work is completed.
• Configure server remote management interfaces, such as iLo, BMC, or Drac, onsite as required.
• Work tickets according to priority to resolve logical and physical server issues.
• Use the ticket management system effectively.
• Report to a data center location; this is not a remote support position.
• Be available for evening and weekend work, sometimes with little advance notice, and potentially after-hours on-call work.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed