Data Center Technician III, Third Party Data Centers

Google•LaGrange, GA

6d•$105,000 - $145,000

About The Position

Google's Hardware Operations team monitors and maintains the physical infrastructure behind Google’s technology. In this role, you will install, configure, test, troubleshoot, and maintain hardware such as servers and their components, along with server software, including Google's Linux cluster. You will also configure more complex infrastructure, including networks, routers, hubs, bridges, switches, and networking protocols. The work may include participating in or leading small project teams on larger installations and developing contingency plans. A typical day involves manually moving and installing racks, which can be physically demanding. The role is part of Google's AI and Infrastructure team, which delivers AI and infrastructure capabilities at scale for Googlers, Google Cloud customers, and Google users worldwide. The team supports computing, AI models, global services, developer platforms, data center operations, systems research, and related infrastructure.

Requirements

Experience performing component-level repairs and troubleshooting on technical equipment.
Experience diagnosing and troubleshooting operating systems, computer hardware, and server hardware.
Experience with networking protocols.
Ability to lift or move 50 lb (23 kg) of equipment and exert oneself physically over extended periods, including frequent bending, kneeling, climbing, pushing, pulling, and lifting.
Ability to work non-standard hours, including weekends, night shifts, holidays, and shift-based schedules as required.
Availability to travel as operationally required to support business priorities.

Nice To Haves

Bachelor's degree or equivalent practical experience.
4 years of experience in maintenance and monitoring of server systems.
Experience performing component-level repairs and troubleshooting on IT equipment, or in a similar role such as Systems Administration, Network Deployment Engineer, or Help Desk Technician.
Experience working in a data center or network operations center environment.
Experience with Linux operating systems.
Experience in project management and leadership, and collaborating and partnering with teams.

Responsibilities

Deploy and operate new data center infrastructure across teams.
Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex equipment or infrastructure issues, using the resources needed to resolve them.
Maintain data security and integrity, and track media to identify non-standard security issues, such as data that was not properly erased, in accordance with Google security standards.
Disassemble specified end-of-life equipment through part replacement or maintenance within one or more teams.
Independently repair equipment, servers, machines, or infrastructure and perform preventative maintenance based on identified issues that may have multiple solutions.
Install, configure, test, troubleshoot, and maintain hardware and server software.
Configure infrastructure components, including networks, routers, hubs, bridges, switches, and networking protocols.
Participate in or lead small project teams on larger installations and develop project contingency plans.