Data Center Technician II

Ericsson • Omaha, NE

6d • Remote

About The Position

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure in hyperscale and enterprise data centers. The role is suited to technicians with data center operations, telecommunications, structured cabling, or IT infrastructure experience who can independently perform standard deployment and operational tasks. The technician will execute rack-and-stack work, structured cabling installations, equipment provisioning, testing, and operational support while following safety requirements and Ericsson and customer standards. The job is associated with Council Bluffs, Iowa, and is identified as Iowa Remote in the location details. Travel of 50%–100% is required.

The position involves installing and deploying servers, network devices, storage equipment, and related infrastructure; installing copper and fiber cabling; setting up rack power distribution units; provisioning equipment; performing basic testing, MACD work, and FRU replacements; and maintaining accurate records and as-built documentation. The technician must identify and escalate design concerns, operational issues, and safety risks.

Ericsson describes its compensation as competitive and dependent on factors including location, qualifications, skills, education, training, and experience. The compensation package includes an opportunity for annual short-term variable compensation. Benefits include medical and dental plan options, 401(k) contributions and matching, basic life and accidental death and dismemberment coverage, short- and long-term disability coverage, and an optional stock purchase plan. Paid time off includes accrued vacation, personal days, annual holidays, volunteer time, and sick time. The company also offers paid maternity and parental or adoption leave, financial wellness programs, educational assistance, matching gifts, and recognition programs.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• At least 1 year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure.
• Experience performing rack-and-stack, cabling, testing, and equipment installation with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate with technicians, project teams, vendors, and customers while managing assigned work independently.
• Ability to work in a physically active environment that may involve lifting, standing, working at heights, and moving equipment.
• Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
• Ability to lift and move equipment weighing up to 50 pounds.
• Willingness and ability to travel 50%–100% of the time.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling, ensuring proper labeling, cable management, and quality standards.
• Install rack power distribution units, connect equipment to assigned power sources, and verify power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out-of-band management connections.
• Perform basic testing and validation, including continuity testing, fiber verification, and standard equipment turn-up procedures.
• Perform moves, adds, changes, and disconnects, as well as standard field-replaceable unit replacements, following approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as-built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Benefits

• Annual short-term variable compensation plan opportunity, subject to eligibility and payout rules.
• Choice of three medical plan options and a dental plan option, with company credits toward premiums.
• 401(k) plan with an automatic 3% company contribution and employer matching contributions.
• Basic life insurance and basic accidental death and dismemberment coverage.
• Short-term and long-term disability coverage.
• Optional Ericsson Stock Purchase Plan.
• At least 15 days of accrued vacation for new employees, prorated based on start date.
• Up to 3 personal days per year.
• 11 annual holidays.
• 8 hours of volunteer time.
• 80 hours of sick time annually.
• Up to 16 weeks of paid maternity leave.
• 6 weeks of parental or adoption leave at 100% of pay.
• Financial wellness programs.
• Educational assistance.
• Matching gifts.
• Recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED