Data Center Technician II

Ericsson • Cedar Rapids, IA

22h • Remote

About The Position

Ericsson is seeking a Data Center Services Technician to support the installation, operation, and maintenance of infrastructure within hyperscale and enterprise data center environments. The role is suited to technicians with experience in data center operations, telecommunications, structured cabling, or IT infrastructure who can independently perform standard deployment and operational tasks. The technician carries out rack-and-stack activities, structured cabling installations, equipment provisioning, testing, and operational support while following safety requirements and Ericsson and customer standards.

The position is located in Council Bluffs, Iowa. Ericsson does not sponsor U.S. work authorization for this position, including specified immigration filings, and does not hire F-1 candidates working on CPT or EAD for this role. The job is categorized under Field Services. The listing also identifies the primary country and city as United States (US) || Iowa Remote (Country/ City).

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience.
• At least 1 year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
• Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
• Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
• Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
• Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
• Strong attention to detail, organizational skills, and commitment to quality and safety.
• Ability to collaborate with technicians, project teams, vendors, and customers while independently managing assigned work.
• Comfort working in a physically active environment that may involve lifting, standing, working at heights, and moving equipment.
• Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
• Ability to lift and move equipment weighing up to 50 lbs.

Responsibilities

• Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
• Install, route, terminate, and dress copper and fiber cabling, ensuring proper labeling, cable management, and adherence to quality standards.
• Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify power and management connectivity.
• Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
• Perform basic testing and validation, including continuity testing, fiber verification, and standard equipment turn-up procedures.
• Carry out moves, adds, changes, disconnects (MACD activities), and standard field-replaceable unit (FRU) replacements according to approved procedures.
• Maintain accurate installation records, test results, inventory updates, and as-built documentation.
• Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Benefits

• Competitive compensation package; salary depends on factors including location and job-related qualifications, skills, education, training, and experience.
• Opportunity for annual short-term variable compensation bonus, subject to eligibility and performance rules.
• Choice of three medical plan options and a dental plan option, with company credits toward premiums for employees and eligible covered dependents.
• Ericsson US 401(k) Plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay, subject to plan limits.
• Company credits toward basic life insurance, basic accidental death and dismemberment coverage, and short-term and long-term disability coverage.
• Option to participate in Ericsson’s Stock Purchase Plan.
• At least 15 days of accrued vacation for new employees, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
• Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED