Data Center Technician II

ECS Tech Inc • Pocatello, ID

2h • Onsite

About The Position

Everforth ECS is seeking a Data Center Technician II for its Pocatello, Idaho office. The role is responsible for installing IT hardware and cabling in a data center environment and requires intermediate knowledge of data center hardware and systems, including interpreting manufacturer installation guides, understanding space, power, and cooling requirements, and applying mounting hardware specifications.

The technician evaluates data center infrastructure needs and helps develop, configure, test, validate, and optimize technical solutions for complex server, storage, network, power, cooling, and cabling environments. The role includes provisioning and installing hardware and cabling; maintaining, troubleshooting, and replacing equipment; monitoring systems and coordinating repairs; and maintaining configuration, inventory, and technical documentation. The technician also supports government staff through training and hands-on knowledge transition, while following data center safety rules and installation standards.

Requirements

• Current Top Secret clearance, with the capability to obtain SCI/CI-Poly to meet the contract requirement.
• At least three years of data center hardware and cable installation experience.
• Knowledge of national standards for data center IT infrastructure, including BICSI Installer 2 Copper (INSTC) and Fiber (INSTF), TIA-606 cable labeling, and TIA-942 data center requirements.
• A current foundational industry technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, or EPI CDCE), a vendor-specific technician-level certification (such as Cisco Certified Technician or Dell PowerEdge Foundations), or higher.
• Ability to lift up to 50 pounds for short periods.
• Ability to perform physical tasks including pulling and installing cabling, lifting, kneeling, crawling, and installing communications cabling under a raised floor.
• Ability to use cable termination and test equipment, power tools, wrenches, screwdrivers, manual forklifts, and data center rack lifts as required.
• Ability to wear required safety gear, including safety shoes, goggles or glasses, and hearing protection.

Responsibilities

• Evaluate data center infrastructure requirements, including rack space, network connectivity, power, cooling, and cabling, and help determine hardware, software, and infrastructure specifications.
• Analyze complex data center environments and develop technical solutions for server, storage, network, power, cooling, and cabling requirements.
• Evaluate alternative hardware and infrastructure solutions and determine configurations based on system requirements.
• Use independent technical judgment to help determine system requirements, resolve infrastructure issues, and select technical solutions.
• Participate in the design, configuration, testing, modification, and optimization of data center IT infrastructure and systems.
• Test and validate infrastructure designs and configurations before production implementation.
• Serve as a technical resource in discussions about infrastructure design, integration, configuration, and optimization.
• Provision cabling, floor cutouts, rack rails, and mounting hardware for IT devices, including servers, switches, routers, PDUs, KVM components, and fiber and copper cabling.
• Install patch, management, and cross-connect cabling, including fiber and copper cables.
• Install and terminate copper and fiber communications cables and use test equipment to certify terminations to manufacturer standards.
• Install, maintain, troubleshoot, and replace equipment to implement and validate approved technical solutions.
• Analyze infrastructure problems, identify root causes, and implement solutions; perform troubleshooting such as reboots, visual checks, and component replacement in coordination with systems engineers.
• Maintain data center infrastructure and IT equipment in operating condition consistent with OEM requirements, including corrective, adaptive, and preventive maintenance.
• Monitor data center IT and environmental systems for failures and coordinate repairs or replacements with vendors or technicians.
• Resolve IT and system hardware incidents in a timely manner.
• Follow labeling standards and maintain configuration changes and inventory records using Excel, SharePoint, or a data center information system.
• Participate in developing and documenting system architecture, configuration specifications, installation standards, and technical procedures.
• Assist in developing and managing hardware inventory tracking systems using databases and scanning devices.
• Manage, store, issue, document, and maintain inventories of expendable and non-expendable parts, tools, and cabling.
• Generate and interpret wiring and cabling diagrams using Visio and CADD, and maintain proficiency in Microsoft Office applications including Project, Excel, and Word.
• Author step-by-step solutions for Tier 1 and Tier 2 support and contribute to knowledge transfer using industry best practices.
• Follow data center safety rules, policies, and installation standards.
• Perform operational support tasks such as uncrating and unboxing equipment, disposing of packaging materials, and keeping walkways clear.
• Support knowledge transition to government staff through training and hands-on assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed