Data Center Technician II

Ericsson•Saint Louis, MO
•Remote

About The Position

Ericsson is seeking a Data Center Services Technician to support installation, operation, and maintenance of infrastructure in hyperscale and enterprise data center environments. The technician independently performs standard deployment and operational tasks, including rack-and-stack work, structured cabling, equipment provisioning, testing, and operational support. Work must be carried out safely, accurately, and in accordance with Ericsson and customer standards.

Requirements

  • High school diploma, technical certification, vocational training, or equivalent experience.
  • At least 1 year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
  • Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
  • Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
  • Ability to interpret engineering drawings, installation documentation, and methods of procedure.
  • Experience with rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
  • Strong attention to detail, organizational skills, and commitment to quality and safety.
  • Ability to collaborate with technicians, project teams, vendors, and customers while managing assigned work independently.
  • Comfort working in a physically active environment involving lifting, standing, working at heights, and moving equipment.
  • Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
  • Ability to lift and move equipment weighing up to 50 pounds.

Responsibilities

  • Install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
  • Install, route, terminate, and dress copper and fiber cabling, ensuring correct labeling, cable management, and quality standards.
  • Install rack power distribution units, connect equipment to assigned power sources, and verify power and management connectivity.
  • Provision equipment, install hardware components, and make out-of-band management connections.
  • Perform basic testing and validation, including continuity testing, fiber verification, and standard equipment turn-up procedures.
  • Perform moves, adds, changes, and disconnects, as well as standard field-replaceable unit replacements, following approved procedures.
  • Maintain accurate installation records, test results, inventory updates, and as-built documentation.
  • Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Benefits

  • Annual bonus opportunity through the Short-Term Variable Compensation Plan, subject to eligibility and applicable rules.
  • Choice of three medical plan options and a dental plan option, with company credits toward premiums for employees and eligible covered dependents.
  • 401(k) plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay.
  • Basic life insurance and accidental death and dismemberment coverage, plus short-term and long-term disability coverage.
  • Option to participate in the Ericsson Stock Purchase Plan.
  • At least 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of annual sick time; paid time off is prorated based on start date.
  • Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
  • Financial wellness programs, educational assistance, matching gifts, and recognition programs.
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