Data Center Technician II

Ericsson•Dallas, TX

6d•Onsite

About The Position

Ericsson is seeking a Data Center Services Technician to support installation, operation, and maintenance of infrastructure in hyperscale and enterprise data center environments. The role is suited to technicians with data center operations, telecommunications, structured cabling, or IT infrastructure experience who can work independently on standard deployment and operational tasks. The technician performs rack-and-stack activities, structured cabling installations, equipment provisioning and testing, and operational support while working safely and in accordance with Ericsson and customer standards. The position is based in Dallas, Texas, and involves travel 50%–100% of the time. Work takes place in a physically active environment and may involve lifting, standing, working at heights, and moving equipment. Employees must be able to work on ladders or elevated work platforms and lift equipment up to 50 pounds. Ericsson describes its compensation package as including an annual short-term variable compensation opportunity, health and dental plan options, 401(k) contributions and matching, basic life and accidental death and dismemberment insurance, short- and long-term disability coverage, and an optional stock purchase plan. Time-off benefits include at least 15 days of accrued vacation, up to 3 personal days, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. The company also offers paid maternity leave and parental or adoption leave, financial wellness programs, educational assistance, matching gifts, and recognition programs.

Requirements

High school diploma, technical certification, vocational training, or equivalent experience.
At least 1 year of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
Working knowledge of data center hardware, racks, servers, networking equipment, power distribution systems, and structured cabling.
Understanding of copper and fiber cabling practices, basic optical networking concepts, and installation standards.
Ability to interpret engineering drawings, installation documentation, and methods of procedure (MOPs).
Experience performing rack-and-stack, cabling, testing, and equipment installation activities with minimal supervision.
Strong attention to detail, organizational skills, and commitment to quality and safety.
Ability to collaborate effectively with technicians, project teams, vendors, and customers while managing assigned work independently.
Comfort working in a physically active environment that may involve lifting, standing, working at heights, and moving equipment.
Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
Ability to lift and move equipment up to 50 lbs.
Willingness and ability to travel 50%–100% of the time.

Responsibilities

Independently install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
Install, route, terminate, and dress copper and fiber cabling, ensuring proper labeling, cable management, and adherence to quality standards.
Install rack power distribution units (PDUs), connect equipment to assigned power sources, and verify power and management connectivity.
Perform equipment provisioning, hardware component installation, and out-of-band (OOB) management connections.
Conduct basic testing and validation, including continuity testing, fiber verification, and standard equipment turn-up procedures.
Perform moves, adds, changes, and disconnects (MACD activities), as well as standard field-replaceable unit (FRU) replacements, following approved procedures.
Maintain accurate installation records, test results, inventory updates, and as-built documentation.
Identify and escalate design concerns, operational issues, and safety risks to senior technicians or site leadership.

Benefits

Annual short-term variable compensation opportunity (bonus), subject to eligibility and other rules.
Choice of three medical plan options and a dental plan option, with company credits toward premiums for employees and eligible covered dependents.
401(k) plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay.
Basic life insurance and basic accidental death and dismemberment coverage.
Short-term and long-term disability coverage.
Optional Stock Purchase Plan.
At least 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Financial wellness programs.
Educational assistance.
Matching gifts.
Recognition programs.