Data Center Services Technician

LanceSoft•Richardson, TX

About The Position

We are seeking a Data Center Services Technician to support the installation, operation, and maintenance of IT infrastructure in hyperscale and enterprise data center environments. The role involves equipment installation, rack-and-stack activities, cable management, hardware provisioning, testing, and routine maintenance while following established technical procedures, quality standards, and safety requirements.

Requirements

  • High school diploma, technical certification, vocational training, or equivalent practical experience.
  • At least 2 years of experience in data center operations, structured cabling, telecommunications, field services, or IT infrastructure support.
  • Working knowledge of data center hardware, server racks, servers, networking equipment, and power distribution systems.
  • Understanding of copper and fiber-optic cabling practices and basic optical networking concepts.
  • Ability to read and interpret engineering drawings, installation documents, and methods of procedure (MOPs).
  • Hands-on experience with rack-and-stack activities, equipment installation, cable management, and basic testing.
  • Ability to work independently with minimal supervision.
  • Strong attention to detail, organizational skills, and commitment to quality and safety.
  • Effective communication and collaboration skills.
  • Ability to lift and move equipment weighing up to 50 lbs.
  • Ability to stand for extended periods and perform physically demanding tasks.
  • Comfortable working on ladders or elevated work platforms when required.
  • Ability to move equipment and work safely in an active data center environment.
  • Willingness to comply with applicable safety procedures and certification requirements.

Responsibilities

  • Install and deploy servers, network devices, storage equipment, and related infrastructure according to engineering designs and installation documentation.
  • Install, route, terminate, label, and organize copper and fiber-optic cabling.
  • Install rack power distribution units (PDUs) and connect equipment to designated power sources.
  • Perform hardware provisioning, component installation, and out-of-band (OOB) management connections.
  • Conduct basic testing and validation, including cable continuity testing, fiber verification, and equipment turn-up procedures.
  • Perform moves, adds, changes, and disconnects (MACD) and replace field-replaceable units (FRUs) according to approved procedures.
  • Maintain accurate installation records, test results, inventory updates, and as-built documentation.
  • Identify and report installation issues, design discrepancies, operational problems, and safety risks to senior technicians or site leadership.
  • Follow established installation procedures, technical standards, and workplace safety guidelines.
  • Coordinate with technicians, project teams, vendors, and customers to complete assigned tasks efficiently.
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