DATA CENTER OPS SR MANAGER
Dollar General•Goodlettsville, TN
About The Position
The Sr. Manager oversees the daily operations of multiple enterprise data centers. The role manages the Operator Services team, partners with distribution center (DC) Facilities team members to manage DC server rooms, and serves as a key stakeholder for the enterprise Network Operations Center (NOC). The Sr. Manager is also responsible for the IT Disaster Recovery program in coordination with the company’s Business Continuity Planning team.
Requirements
- Strong written and verbal communication skills.
- Strong organizational skills.
- Ability to multitask effectively.
- Working knowledge of enterprise automated batch job scheduling.
- Working knowledge of hardware including Unix, IBM, virtual servers, networking, and storage.
- Working knowledge of IT Disaster Recovery/BCP methods and colocation.
- Knowledge of data center industry-wide best practices.
- Experience using and managing a Data Center Infrastructure Management (DCIM) tool.
- At least 5 years of managerial experience leading a team of six or more, including team building and performance management.
- At least 5 years of experience in Operator Services.
- At least 5 years of managerial experience overseeing multiple enterprise data centers.
- ITIL certification required.
Nice To Haves
- College degree preferred.
Responsibilities
- Oversee data center planning, environmental monitoring, and capacity planning for multiple enterprise data centers and distribution center server rooms.
- Perform IT capacity planning in coordination with the Applications Development and Infrastructure teams.
- Manage the Operator Services team, including employee performance management.
- Oversee enterprise production scheduling.
- Coordinate and plan critical daily job processing.
- Serve as a key stakeholder for the enterprise Network Operations Center (NOC).
- Support and provide input for key business strategic projects.
- Represent Operator Services and Data Center Operations as a key stakeholder in the enterprise Business Continuity Program.
- Manage vendors and plan budgets for multiple cost centers.
- Manage the IT Disaster Recovery program in coordination with the company’s Business Continuity Planning team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
