Data Center Network Operations Technician (El Paso, TX)

EOS • El Paso, TX

2d • Onsite

About The Position

EOS IT Solutions is seeking a data center hardware repair technician to join its infrastructure engineering team. The position involves local travel to multiple sites to support data center infrastructure and cloud operations. The work focuses on physical repair and maintenance of data center hardware, including servers, switches, routers, and related components.

The technician performs component replacements, manages hardware through its lifecycle, carries out inspections and routine maintenance, maintains spare-parts inventory, and coordinates with technical teams to minimize downtime. The role also includes documenting maintenance and repairs, basic physical-layer troubleshooting, supporting new hardware installations, and responding to urgent hardware issues.

Requirements

• Technical diploma or certification in electronics, computer hardware, or a related field.
• Proven experience repairing and maintaining IT and network hardware in a data center environment.
• Strong organizational skills and the ability to manage multiple tasks and prioritize work effectively.
• Excellent problem-solving skills and ability to perform well in a fast-paced environment.
• Valid driver's license.
• Ability to meet the physical requirements of the role, including lifting equipment up to 50 pounds.

Nice To Haves

• Familiarity with Cisco, Juniper, and Arista hardware, as well as x86 servers.

Responsibilities

• Repair and replace defective data center hardware components, including power supplies, fans, and network cards.
• Manage hardware components through installation, troubleshooting, decommissioning, and recycling.
• Conduct physical inspections and routine maintenance of data center equipment.
• Manage inventory of spare parts and hardware components to support repairs and upgrades.
• Coordinate replacement activities with technical teams to minimize downtime during hardware failures.
• Document repair activities, maintain maintenance logs, and update system configurations as needed.
• Perform basic physical-layer troubleshooting, including cable and port testing.
• Support new hardware installations and the physical setup of network and server infrastructure.
• Participate in emergency response teams to address urgent hardware issues.

Benefits

• Health, vision, and dental insurance starting the first day of the month after the start date.
• 10 days of paid time off annually.
• Occasional overtime and bonus opportunities.
• 12 paid holidays.
• 6 sick days, available after 90 days of employment.
• 401(k) retirement plan with a $2,500 company match, available after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed