Future Opportunities - Data Center Manager

Milestone Technologies, Inc.•Denver, CO

About The Position

The Data Center Operations Manager is a hands-on leadership role responsible for the build-out and ongoing operation of a high-performance, enterprise-scale data center environment. This role is designed for a working leader—someone who actively participates in day-to-day technical operations while leading a team of technicians and engineers to deliver reliable, high-quality outcomes. You will play a key role during the initial deployment phase, supporting infrastructure bring-up, commissioning, and operational readiness. As the data center transitions into steady-state operations, you will take ownership of site performance, team execution, and operational consistency. This position combines technical depth with operational leadership, requiring a leader who is comfortable being on the floor solving problems while also setting priorities, coordinating work, and driving accountability across the team. You will work closely with cross-functional infrastructure teams, vendors, and stakeholders, making clear and professional communication in English (written and verbal) essential for success in this role. This role offers continuity across both deployment and operational phases and is part of a broader program focused on building a stable, high-performing infrastructure environment.

Requirements

Minimum 10 years of experience in data center operations or similar infrastructure environments
Proven experience in hands-on technical roles within data center
Prior experience in a leadership or supervisory capacity, with a focus on hands-on operational leadership
Strong English communication skills (written and verbal) are required for coordination with global teams and stakeholders
Proven ability to operate as a working manager, balancing hands-on execution with leadership responsibilities
Strong technical knowledge of data center infrastructure, including compute, networking fundamentals, and facilities systems
Excellent troubleshooting and incident management capabilities
Experience managing vendors and colocation environments
Strong project execution and operational planning skills
Experience in capacity planning, asset management, and process improvement
Experience managing colocation environments and vendor relationships
Demonstrated experience leading incident response and operational execution
Experience with capacity planning and performance optimization
Strong organizational, documentation, and communication skills
Ability to perform effectively in high-pressure, high-availability environments
Strong interpersonal skills with the ability to lead, influence, and collaborate across teams

Nice To Haves

Experience supporting data center build-outs, deployments, or infrastructure upgrades (strongly preferred)
Familiarity with compliance frameworks (SOC, ISO, PCI) is a plus

Responsibilities

Actively participate in daily data center operations, including monitoring, configuration, and break/fix activities
Serve as the primary escalation point while directly contributing to incident resolution and root cause analysis (RCA)
Lead by example in maintaining uptime, operational discipline, and service delivery standards
Work alongside technicians and engineers to ensure efficient execution of all on-site activities
Own end-to-end site operations, ensuring reliability, performance, and efficiency across infrastructure systems
Oversee vendor and colocation activities, remaining directly engaged in execution and issue resolution
Maintain accountability for incident tracking, resolution, reporting, and continuous improvement initiatives
Lead, mentor, and develop a team of technicians and engineers
Set priorities, coordinate daily work, and ensure alignment with operational objectives
Foster a culture of accountability, responsiveness, and high performance
Drive capacity planning efforts to ensure scalability and operational efficiency
Identify and implement process improvements based on operational insights
Lead continuous improvement initiatives focused on reliability and performance
Lead and execute data center projects, including deployments, migrations, and infrastructure upgrades
Act as the on-site owner for project delivery, ensuring timelines, quality, and safety standards are met
Collaborate cross-functionally while maintaining strong execution focus
Support budgeting and cost control through oversight of asset utilization and procurement
Ensure accurate tracking and management of data center assets and inventory
Balance operational requirements with cost efficiency