About The Position

This posting is for future hiring opportunities for Fulfillment Leadership roles, specifically Fulfillment Center Supervisor and Fulfillment Center Manager. Cart.com is a fast-growing commerce enablement company providing digital and physical infrastructure for businesses. They are building a global backbone of commerce and seeking entrepreneurial individuals to join their team. Cart.com has over 6,000 customers, 1,600 employees globally, and 14 warehouses nationwide totaling over 8 million square feet. The company values brand obsession, creative problem-solving, resilience, clear communication, collaboration, and humanity. This role is for onsite positions in or around Dallas, TX, Garland, TX, Terrell, TX, and/or Longview, TX.

Requirements

  • 5+ years of warehouse operations experience within one of the following: replenishment, receiving, outbound, inventory, special projects & returns.
  • 3+ years of supervisory or lead experience in which you motivated, trained, and led your team to perform at extraordinary levels.
  • Systems experience with WMS, OMS, Excel, and other Office applications.
  • High School diploma or GED.
  • Ability to influence.
  • High communication skills, both orally and written.
  • Ability to multi-task and adapt to a changing environment.
  • Problem-solving skills.
  • Team-oriented with strong interpersonal skills.
  • Eligibility to work in the United States. Cart.com does not sponsor non-immigrant visas such as H-1B, H-1B1, E-3, O-1, or TN.

Nice To Haves

  • Successfully utilized data to support decisions and drive success in responsible areas.
  • Prior 3PL operations experience.
  • Prior B2B wholesale experience.

Responsibilities

  • Manage a multi-client operation including DTC & B2B.
  • Develop, support, and maintain the resources and processes necessary to efficiently manage and improve distribution center operations, including picking, packing, shipping, inbound receiving, and consolidation operations.
  • Motivate a performance-driven and customer service-driven team.
  • Maintain records on working hours and meet financial projections of the team.
  • Consistently review operations and recommend and implement improvements as cleared by upper management.
  • Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at the lowest cost.
  • Direct supervisor staff to maintain proper productive staffing levels per budget and departmental demands, including all interviewing, training, and discipline processes, and ensure that all departments are correctly staffed and agreed upon daily.
  • Drive efficiency in operations by continuously improving current processes and practices.
  • Develop, support, and maintain the resources and processes necessary to efficiently manage and improve DC operations.
  • Maintain an atmosphere that fosters teamwork, effective communications, clear and fair metrics, consistent policy administration, and great customer service.
  • Create and maintain departmental spreadsheets of performance, cost per piece, and accuracy.
  • Promote a safe working environment.
  • Report all incidents and injuries.
  • Perform other duties as assigned.

Benefits

  • Potential shifts include first, second, and weekend shift.
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