Data Center Management SETA

SAIC•Chantilly, VA
•Onsite

About The Position

SAIC is seeking a Data Center oversight SETA professional to assist a government customer with oversight of a data center support services contract. The role provides technical advice on site requirements and coordinates with local and remote government customers. It includes creating and updating policies for configuration management, incident management, access management, and infrastructure management. Candidates need working knowledge of all four areas and the judgment and flexibility to support evolving site requirements. The successful candidate will produce practical, consistent recommendations and deliverables aligned with organizational objectives; facilitate customer-focused IT infrastructure provisioning; and oversee planning, allocation, and utilization of Power, Space, and Cooling (P/S/C) resources. They will review enterprise data center directives and develop and maintain policies, processes, and standard operating procedures, coordinating stakeholder reviews and government approval while maintaining version history and revising guidance as requirements or lessons learned change. Additional duties include developing site-level P/S/C metrics and distributing data to stakeholders; coordinating Technical Exchange Meetings with Acquisition Offices and system owners; reviewing Requests for Change and communicating their impacts on data center resources; assisting with project funding requests and data center renovation and upgrade planning; and providing project-level written and oral briefings to stakeholders.

Requirements

  • Bachelor’s degree in a STEM-related field and five or more years of experience; or a master’s degree in a STEM-related field and three or more years of experience; or ten or more years of data center management experience in lieu of a degree.
  • Must be a U.S. citizen.
  • Must possess and maintain an active Top Secret/SCI clearance with Polygraph.
  • Data Center Facilities Management experience.
  • Working knowledge of configuration control, incident reporting and escalation, physical and logical access approvals and reviews, and infrastructure capacity and maintenance practices sufficient to develop and update operational policies and procedures.
  • Strong verbal and written communication skills.

Nice To Haves

  • Data Center Technician Professional (DCTP) certification.
  • Data Center Design Professional (DCDP) certification.
  • Data Center Energy Practitioner (DCEP) certification.
  • Certified data center professional certification, such as BICSI.

Responsibilities

  • Produce thorough, practical, and consistent recommendations and deliverables aligned with organizational objectives.
  • Facilitate customer-focused IT infrastructure provisioning.
  • Oversee planning, allocation, and utilization of Power, Space, and Cooling (P/S/C) resources.
  • Review enterprise data center directives and create, review, and update policies, processes, and standard operating procedures for configuration management, incident management, access management, and infrastructure management.
  • Coordinate stakeholder reviews and government approval, maintain version history, and revise guidance as requirements or lessons learned change.
  • Develop and manage site-level P/S/C metrics and distribute data to stakeholders.
  • Coordinate Technical Exchange Meetings (TEMs) with Acquisition Offices and system owners to facilitate requirements analysis.
  • Review and comment on Requests for Change (RFCs), communicate impacts to data center P/S/C resources, and maintain policy requirements for configuration baselines, asset records, and change approvals.
  • Assist with shaping, developing, and documenting data center project funding requests.
  • Assist with planning data center renovation and upgrade activities, including updates to infrastructure capacity, maintenance, equipment lifecycle procedures, incident reporting, escalation, and service restoration guidance.
  • Provide written and oral project-level briefings to stakeholders.
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