Data Center Inventory & Asset Technician Manager

Microsoft • Wenatchee, WA

12d

About The Position

As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound and outbound logistics, inventory cycle audits, and data center regulatory compliance. You will guide employees in warranty processes and data-bearing device (DBD) destruction, model leadership principles, drive accurate and efficient completion of inventory and asset management tasks, and work with stakeholders to manage escalations.

The role is part of Microsoft Cloud Operations & Innovation (CO+I), which delivers infrastructure and foundational technologies for Microsoft's online services. CO+I supports a global portfolio of more than 200 data centers in 32 countries and millions of servers. The organization emphasizes employee development, sustainability, and optimization in data center design and operations.

The position may require periodic business travel to other metros, up to 25% of the time. You must be able to work 12-hour shifts, including non-standard hours that may include evenings, nights, weekends, and holidays. Microsoft is unable to sponsor a work visa for this role. A Microsoft Cloud Background Check is required upon hire or transfer and every two years thereafter.

Requirements

• High school diploma and 3 years of experience in warehouse or supply chain in an IT environment, logistics, supply chain, inventory management, or a related field, or equivalent experience.
• Ability to work shifts, including non-standard hours that may include evenings, nights, weekends, and holidays.
• Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

• 6 or more years of experience in warehouse or supply chain in an IT environment, IT, and/or logistics, including operating heavy-load movement equipment for a large corporation, or equivalent experience.
• 1 or more years of project management experience.
• Certification in APICS/ASCM, IAITAM, Inventory Control, or equivalent.

Responsibilities

• Lead a team of Inventory & Asset Management technicians and model leadership through empowerment, accountability, coaching, and care.
• Oversee day-to-day operations and ensure inbound and outbound processes run smoothly and effectively.
• Assess resource and workflow patterns and adjust work assignments as needed to meet timelines.
• Support planning, management, and communication of end-to-end project plans with relevant stakeholders and teams.
• Ensure issues are documented, tracked, discussed, and resolved with internal and external stakeholders and suppliers through consistent, complete communication.
• Coordinate and oversee third-party vendors performing data-bearing device destruction, ensuring devices leaving the premises do not contain customer information and are destroyed.
• Follow established methodologies and approaches for delivery and execution of contracts and purchase orders.
• Process price and procurement requests from Microsoft management supporting server, network, Storage Area Network (SAN), and spare requirements.
• Provide thought leadership on established methodologies and monitor outcomes.
• Serve as a subject matter expert and model compliance for team members.
• Conduct or assist with daily safety briefings, complete required safety training, and guide technicians on safety procedures, including PPE, rack moving, heavy-equipment use, lifting, and ladder or rolling-stair use.
• Contribute to workstreams and improve existing processes, services, and solutions through simplification and automation.

Benefits

• The organization offers training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
• Certain roles may be eligible for benefits and other compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED