Data Center Facility Technician - ATL

EDC•Atlanta, GA

124d•Onsite

About The Position

The Data Center Facility Technician operates, monitors, and maintains critical data center infrastructure, including electrical, mechanical, HVAC, and fire/life safety systems. The technician performs scheduled and corrective maintenance using established procedures, documents work in the CMMS, responds to equipment abnormalities, and supports incident reporting and root cause analysis. The role also includes facility rounds, monitoring systems through the BMS and other tools, maintaining shift logs and reports, managing equipment and spare-parts inventory, and supporting customers, vendors, contractors, and internal teams. The technician works closely with data center operations and management to maintain safe, reliable operations and minimize downtime, and may assist with training junior technicians. The work can involve indoor and outdoor locations, extreme weather, limited immediate access to medical care, stressful emergency situations, and potential exposure to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals. Physical activities include lifting and carrying equipment, pushing and pulling, climbing stairs and ladders, and standing, walking, bending, kneeling, squatting, twisting, and reaching. The role requires flexibility to work shifts, weekends, holidays, and on-call rotations.

Requirements

High school diploma or GED.
1–3 years of experience in data centers, IT support, facilities, or other technical environments.
Understanding of electrical, mechanical, and/or HVAC systems.
Ability to lift up to 50 lbs., climb ladders, and work in tight spaces.
Ability to work in a physically demanding environment, including standing, bending, and kneeling for extended periods.
Flexibility to work shifts, weekends, holidays, and participate in on-call rotations.
Ability to work indoors and outdoors, including in extreme weather and locations without immediate access to medical care.
Ability to perform the listed lifting, carrying, pushing, pulling, climbing, standing, walking, kneeling, stooping, squatting, twisting, and reaching activities.
Ability to tolerate high-stress situations during mechanical failures or emergency operations.
Awareness of potential exposure to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals.
Familiarity with Microsoft Office, SharePoint, and CMMS tools for work orders and asset tracking.
Excellent teamwork, customer service, and communication skills.
Familiarity with safety standards and protocols, including OSHA and NFPA.

Nice To Haves

Technical school or military training.
Technical certification in mechanical or electrical systems, such as HVAC or Electrical Engineering.
Prior experience in a data center or similar critical infrastructure environment.
Experience troubleshooting hardware, cabling, or building systems.
Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
Experience with automated monitoring systems or Building Management Systems (BMS).
Strong troubleshooting skills to resolve complex mechanical or electrical issues quickly under pressure.
Basic knowledge of Windows operating systems.

Responsibilities

Follow safety, security, and compliance requirements, including JHAs and local regulations.
Identify unsafe conditions, escalate them promptly, and take appropriate corrective action.
Participate in meetings, shift turnovers, and required training.
Operate, monitor, and maintain electrical, mechanical, HVAC, and fire/life safety infrastructure.
Perform scheduled and corrective maintenance according to MOPs, SOPs, and EOPs.
Document completed work in the CMMS and ensure tasks meet company and regulatory standards.
Respond to abnormal equipment conditions and stabilize systems using established procedures.
Troubleshoot facility and IT equipment, document findings, and escalate issues as needed.
Support incident reporting, root cause analysis, and continuous improvement.
Ensure vendors and contractors work safely, within scope, and in compliance with facility standards.
Provide on-site technical assistance and troubleshooting to customers, vendors, and contractors, including facility access as needed.
Partner with internal operations teams on projects and customer requirements.
Conduct facility rounds to check alarms, equipment conditions, and site readiness.
Monitor systems using the BMS and other monitoring tools and respond to alerts appropriately.
Submit turnover notes, maintenance reports, and daily shift logs.
Receive and ship equipment and maintain accurate inventory and spare-parts records.
Track asset changes, including moves, adds, and replacements, in facility systems.
Maintain availability of spare parts and tools for scheduled and emergency maintenance.
Work with the data center operations team and management to support smooth operations and minimize downtime.
Assist in training and mentoring junior technicians.
Collaborate with IT, Facilities, Operations, and other departments to support communication and system integration.