Data Center Facility Technician

Edged•Kansas City, MO

About The Position

The Data Center Facility Technician operates, monitors, and maintains critical data center infrastructure, including electrical, mechanical, HVAC, and fire/life safety systems. The role performs scheduled and corrective maintenance, monitors facility systems, responds to equipment abnormalities and emergencies, and documents work in the CMMS and operational logs. The technician also supports customers, vendors, contractors, and internal teams; manages equipment and spare-parts logistics; and helps maintain safe, compliant, and reliable site operations with minimal downtime. This physically demanding position may involve working indoors and outdoors in extreme weather, tight spaces, and areas without immediate access to medical care. Work can involve exposure to combustion exhaust, glycol, diesel fumes, carbon monoxide, and heavy metals. The technician must be able to perform physical tasks such as lifting and carrying equipment, climbing stairs and ladders, and standing, walking, kneeling, bending, and reaching. The role requires flexibility to work shifts, weekends, holidays, and on-call rotations.

Requirements

High school diploma or GED.
1–3 years of experience in data centers, IT support, facilities, or other technical environments.
Understanding of electrical, mechanical, and/or HVAC systems.
Ability to lift up to 50 pounds, climb ladders, and work in tight spaces.
Ability to work in a physically demanding environment, including standing, bending, and kneeling for extended periods.
Flexibility to work shifts, weekends, holidays, and participate in on-call rotations.
Ability to work in indoor and outdoor locations, including exposure to extreme weather and locations without immediate access to medical care.
Ability to perform the listed physical activities, including lifting and carrying specified weights, pushing and pulling, walking and standing, kneeling and bending, and climbing a flight of stairs.
Ability to tolerate high-stress situations during mechanical failures or emergency operations.
Familiarity with Microsoft Office, SharePoint, and CMMS tools for work orders and asset tracking.
Excellent teamwork, customer service, and communication skills.
Familiarity with safety standards and protocols such as OSHA and NFPA.

Nice To Haves

Technical school or military training.
Technical certification in mechanical or electrical systems, such as HVAC, Electrical Engineering, or a similar area.
Prior experience in a data center or similar critical infrastructure environment.
Experience troubleshooting hardware, cabling, or building systems.
Ability to read and interpret technical diagrams, schematics, and service manuals for mechanical and electrical systems.
Experience with automated monitoring systems or Building Management Systems (BMS).
Strong troubleshooting skills for resolving complex mechanical or electrical issues under pressure.
Basic knowledge of Windows operating systems.

Responsibilities

Follow safety, security, compliance, JHA, and local regulatory requirements; identify unsafe conditions, escalate them, and take appropriate corrective action.
Participate in meetings, shift turnovers, and required training.
Operate, monitor, and maintain electrical, mechanical, HVAC, and fire/life safety infrastructure.
Perform scheduled and corrective maintenance using established MOPs, SOPs, and EOPs.
Record completed work in the CMMS and ensure tasks meet company and regulatory standards.
Respond to abnormal equipment conditions, stabilize systems using established procedures, and troubleshoot facility and IT equipment.
Document troubleshooting findings and escalate issues when needed; support incident reporting, root cause analysis, and continuous improvement.
Ensure vendor and contractor work is safe, within scope, and compliant with facility standards.
Provide on-site technical assistance and troubleshooting to customers, vendors, and contractors, including facility access support as needed.
Partner with internal operations teams to execute projects and meet customer requirements.
Conduct facility rounds, check alarms and equipment conditions, and assess site readiness.
Monitor systems through the BMS and other monitoring tools and respond appropriately to alerts.
Submit turnover notes, maintenance reports, and daily shift logs.
Receive and ship equipment, maintain accurate inventory and spare-parts records, and track asset moves, adds, and replacements in facility systems.
Ensure spare parts and tools are available for scheduled and emergency maintenance.
Collaborate with data center operations, management, IT, Facilities, and other departments to support smooth operations, system integration, and minimal downtime.
Assist in training and mentoring junior technicians and promoting best practices.