Data Center Engineer

Pico•Chicago, IL

3d•Onsite

About The Position

The Data Center Engineer is responsible for the physical build and maintenance of Pico’s and its clients’ data center environments. The role works with Network and Systems Engineering, Project Management, and Client Service Delivery teams to support timely project delivery. The position is based in New Jersey and involves ongoing travel between data centers, primarily in the Americas, with occasional travel elsewhere. The role also requires flexibility to work during short change windows, late nights, and outside normal hours, including rotational on-call coverage and emergency outage response. This is a non-office-based position. The scheduled working days are Tuesday through Saturday: Tuesday to Friday, 4 PM to midnight, and Saturday, 9 AM to 5 PM. Sunday availability may be requested. The role holder may be expected to work whatever hours are necessary to perform the role across multiple jurisdictions and geographies.

Requirements

At least 3 years of experience in telecommunications or a data-center-related field.
In-depth knowledge of telecommunications structured cabling standards.
In-depth knowledge of network device and server deployment.
In-depth knowledge of data center operations standards and operations.
At least 3 years of experience using industry-standard test equipment.
Effective organizational skills and high attention to detail.
Strong troubleshooting skills.
Professional business communication and interpersonal skills.
Ability to work the stated Tuesday-to-Saturday schedule, with Sunday availability on request, and flexible or out-of-hours shifts as required.
Ability to travel between data centers on an ongoing basis, sometimes on short notice.
Ability to report to the facility within an average of one hour for emergency outage assistance.
Ability to lift and handle up to 50 pounds, bend, stoop, and stretch, work under a raised data center floor, and climb ladders up to 16 feet.

Nice To Haves

Building Management System experience.
Branch Circuit Monitoring experience.
Mission-critical data center facility maintenance experience.

Responsibilities

Rack and stack equipment.
Cable, label, and terminate fiber or copper network cabling.
Assist with hardware and software diagnosis and troubleshooting.
Perform cabinet and cage audits.
Install or remove blades/cards, memory, hard drives, and transceivers.
Test and troubleshoot copper and fiber-optic circuits.
Migrate equipment, power, and networking devices.
Ship and receive packages at offices and co-location facilities.
Receive, log, and store internal packages.
Arrange access for internal and external customers.
Order, receive, install, and test copper and fiber cross-connects.
Provide timely updates through a computer-based ticketing system.
Perform and document inventory verification and counts, and maintain rack elevations.
Monitor and report power utilization in co-locations.
Maintain data center cleanliness and appearance.
Work flexible shift schedules, including rotational on-call coverage.
Report to the facility within an average of one hour for emergency outage assistance.
Travel between data centers, primarily in the Americas, and throughout Europe when required, sometimes on short notice.