Data Center Engineer

Pico•Chicago, IL

3d•$70,000 - $82,500•Onsite

About The Position

The Data Center Engineer is responsible for physically building and maintaining Pico’s and its clients’ data center environments. The role works closely with Network and Systems Engineering, Project Management, and Client Service Delivery teams to deliver projects promptly. The position is based in New Jersey and involves travel between data centers, primarily in the Americas, with occasional travel beyond the region and short-notice travel to sites in Europe. The work is non-office-based and requires flexibility to support short change windows, late-night work, out-of-hours needs, and rotational on-call coverage. The engineer must be able to report to a facility within an average of one hour for emergency outage assistance. The schedule is Tuesday through Saturday: Tuesday to Friday, 4 p.m. to midnight, and Saturday, 9 a.m. to 5 p.m. Sunday availability may be requested. The role may require whatever hours are necessary to perform its duties across multiple jurisdictions and geographies, including EMEA, the USA, and APAC.

Requirements

At least 3 years of experience in telecommunications or a data center-related field.
In-depth knowledge of telecommunications structured cabling standards.
In-depth knowledge of network device and server deployment.
In-depth knowledge of data center operations (DCO) standards and operations.
At least 3 years of experience using industry-standard test equipment.
Effective organizational skills and high attention to detail.
Experience with Building Management Systems and Branch Circuit Monitoring.
Strong troubleshooting skills.
Professional business communication and interpersonal skills.
Experience with mission-critical data center facility maintenance.
Ability to work the stated Tuesday-to-Saturday schedule and provide Sunday availability on request.
Ability to travel between data centers, including occasional travel beyond New Jersey and short-notice travel.
Ability to report to a facility within an average of one hour for emergency outage assistance.
Ability to work the hours necessary to perform the role across multiple jurisdictions and geographies.
Ability to lift and handle up to 50 pounds, bend, stoop, stretch, work under a raised data center floor, and climb ladders up to 16 feet.

Responsibilities

Rack and stack equipment.
Cable, label, and terminate fiber or copper network cabling.
Assist with hardware and software diagnosis and troubleshooting.
Perform cabinet and cage audits.
Install or remove blades, cards, memory, hard drives, and transceivers.
Test and troubleshoot copper and fiber-optic circuits.
Perform migrations of equipment, power, or networking devices.
Ship and receive packages at offices and colocation facilities.
Receive, log, and store internal packages.
Arrange access for internal and external customers.
Order, receive, install, and test copper or fiber cross-connects.
Provide timely updates through a computer-based ticketing system.
Perform and document inventory verification and counts, and rack elevations.
Monitor and report power utilization in colocation facilities.
Maintain data center cleanliness and appearance.
Work flexible shift schedules, including rotational on-call coverage.
Report to the facility within an average of one hour for emergency outage assistance.
Travel between data centers in New Jersey and occasionally beyond, including travel throughout Europe when required.