Career Launch Data Assistant

Research Foundation of The City University of New York•New York, NY

1d•Remote

About The Position

New initiatives will recruit undergraduate students from throughout CUNY who haven’t had substantial paid professional experience but who are ambitious, bright, and ready to practice what they are learning in the classroom in the work world. Interns enrolled in the program will have the opportunity to build skills, extend their professional networks, add to their resumes, and support employers throughout NYC in several key industries, such as STEM and healthcare. Employers will benefit from CUNY students’ many talents and knowledge. These exciting new initiatives will be coordinated in CUNY’s Central Office of Academic Affairs and implemented at several CUNY colleges. Four to five college campuses will serve as industry “hubs”. These schools will specialize in internship placements within specific industries. Students will apply to specific hubs and once accepted into the program, apply to jobs within the industry. Each college hub will match students to their designated worksites and manage relationships between the student and employer. The Data Assistant plays a central role in keeping those systems accurate, accessible, and running smoothly.

Requirements

Currently pursuing or holding a Bachelor's degree
Strong proficiency with Airtable, including base management, forms, views, and automations - or a clear demonstrated ability to ramp quickly
Comfortable working with Excel or Google Sheets for data cleanup and reporting
Excellent written and verbal communication skills, including the ability to explain technical processes to non-technical users
Strong attention to detail - you catch data inconsistencies and care about getting them right
Ability to manage multiple tasks in a fast-paced, evolving environment
Experience with CRM systems or similar database tools

Nice To Haves

Airtable Builder Certification (or willingness to obtain one within the first 30 days)
Proficient in Python, SQL, or JavaScript — even at a foundational level
Experience in education, higher ed, or a nonprofit/public sector environment
Experience with NYC public sector or grant-funded programs
Comfortable facilitating group trainings or workshops
Experience with InPlace or similar student engagement CRM platforms
Demonstrated use of AI Powered workflows

Responsibilities

Perform regular data audits on student- and partner-facing Airtable bases, identifying and resolving inconsistencies before they affect reporting or communications
Troubleshoot issues across Airtable and InPlace CRM, escalating when needed and documenting solutions for future reference
Configure and maintain Airtable automations, including email workflows triggered by record updates or form submissions
Manage and complete data-related projects, including data entry, record cleanup, and schema updates as program needs evolve
Respond to internal support tickets in a timely, clear, and helpful manner
Manage and respond to the InPlace email inbox, routing inquiries to the appropriate team members
Train staff, students, and employer partners on how to use Airtable, InPlace, and other program tools — translating technical processes into plain language
Create, distribute, and manage surveys in Airtable
Clean and standardize survey data and prepare clear summary reports for program leadership and stakeholders
Attend required departmental staff meetings
Complete other duties as assigned