Data and Referral Coordinator

THE WARREN CENTER, INC.•Irving, TX

21h•$19 - $21•Onsite

About The Position

The Data and Referral Coordinator supports the overall mission and purpose of The Warren Center by effectively providing accurate collection, maintenance and management of client information for The Warren Center programs. Additionally, the position provides day-to-day agency business support by handling general office calls, mail, and reception duties.

Requirements

High school diploma or General Educational Development (GED)
Experience in customer service and reception practices
Experience in computer data systems and computer applications
High energy and passion for The Warren Center’s mission is essential
Flexible and adaptable style
Clear and concise communication skills
Professional, dependable, and proactive
Ability to work in a fast-paced environment
Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside The Warren Center
Strong organizational and time management skills with exceptional attention to detail
Advanced knowledge of Microsoft Office Suite: including Word, Excel, PowerPoint, Outlook, OneDrive/SharePoint, and Teams
Frequently required to use hands to finger, handle, or feel, and use keyboard as well as see, talk, or hear
Long periods of sitting
Work is performed in an office shared by multiple people with limited privacy
The noise level in the work environment is usually moderate
Moderate stress level
Occasional standing and lifting of at least 5 pounds

Nice To Haves

Preferred bilingual in English and Spanish

Responsibilities

Answer, screen & forward incoming calls appropriately
Intra-office communication
Take referrals
Explain intake process
Greeting visitors as appropriate
Take patient payments
Enter data, process referrals/transfers/dismissals, provide appropriate documentation in files, etc.
Maintain organized records in a confidential manner including filing as requested
Enter referral information from referrals into agency database for Clinic and other programs as needed
Prepare referral packet and distribute for Clinic and other programs
Complete office Intake process and enter data into agency database
Provide documentation in electronic files, as required for Clinic
Act as coordinator between parents, billing and clinic staff to ensure timely therapy services