Data and Evaluation Manager

CollegeSpring•Walnut Creek, CA

69d•$78,000 - $91,000•Remote

About The Position

The Data and Evaluation Manager ensures CollegeSpring has clean, trustworthy, accessible data that teams can use to understand programs, make decisions, demonstrate impact, and improve. This highly independent role owns and strengthens established data systems and processes, transforms messy data into useful information, and translates complex findings into clear visualizations, dashboards, and reports. The role supports program teams, leadership, funders, Board members, and program partners with actionable analysis and reporting. The position owns the integrity, governance, and usability of organizational data, including student and program data, outcomes, and reporting data. It improves existing systems and processes, maintains reliable analysis-ready datasets, establishes data governance practices and standard procedures, monitors data quality, and partners with Operations, Legal, and external vendors on infrastructure, integrations, and data-sharing processes. The role conducts analysis of student outcomes, program performance, implementation, and organizational metrics; supports program evaluations and new initiatives; and designs and analyzes surveys and other quantitative and qualitative data collection. It builds and maintains Tableau and Looker Studio dashboards and reports, supports internal and external reporting, and helps colleagues use data to inform decisions. This role is remote within the United States, with rare but occasional travel required.

Requirements

Bachelor’s degree.
At least 3 years of relevant experience in data management, analytics, evaluation, or a related field.
Advanced Excel skills, including complex formulas, pivot tables, data validation, and cleaning and analyzing large datasets.
Experience transforming large, messy, or inconsistent datasets into clean, reliable, analysis-ready data.
Experience with database design, data cleaning, quality assurance, and data-governance practices.
Proficiency in Tableau and Looker Studio for building and maintaining reports and dashboards.
Experience designing clear, effective data visualizations for technical and non-technical audiences.
Experience taking over and improving existing data systems and processes.
Experience designing and analyzing surveys and other quantitative and qualitative data collection approaches.
Experience analyzing program or organizational outcomes using appropriate quantitative methods and understanding the strengths and limitations of analytical approaches.
Strong analytical and quantitative skills and comfort working with large quantities of data.
Excellent written and verbal communication skills, including explaining technical findings and facilitating data discussions with non-technical audiences.
Ability to work independently, manage competing priorities, and operate effectively amid ambiguity and change.
Ability to solve problems without a clear playbook, make sound judgment calls, and communicate reasoning.
Ability to proactively identify and resolve data errors, broken processes, and reporting issues.
Ability to work independently while communicating proactively, seeking input when appropriate, and making work understandable to others.
Ability to communicate technical information to non-technical colleagues, understand stakeholder needs, and collaborate across functions while maintaining data quality and rigor.
Commitment to supporting teachers and belief that all students can achieve at high levels.

Nice To Haves

Experience with Salesforce or a similar enterprise-level CRM or data-management system.
Experience with an analytical or statistical tool and/or APIs.
Experience working in education or the nonprofit sector.

Responsibilities

Own the integrity, governance, and usability of organizational data, including student, program, outcomes, and reporting data.
Improve existing data systems and processes and address inefficiencies, inconsistencies, gaps, and usability issues.
Clean and prepare large or messy datasets for analysis.
Establish and maintain data definitions, naming conventions, validation checks, access controls, documentation, and quality assurance processes.
Investigate and resolve data anomalies, discrepancies, and broken processes before they affect reporting.
Develop and maintain standard operating procedures for data collection, entry, quality assurance, and reporting.
Manage core metrics and longitudinal data to ensure accurate, consistent historical tracking.
Partner with the Director of Operations and Insights on data systems, integrations, and technical infrastructure.
Collaborate with Operations and Legal on data-sharing agreements and collection processes, supporting compliance with applicable local, state, and federal requirements.
Manage relationships with external data and software vendors as needed.
Analyze student outcomes, program performance, implementation, and other organizational metrics.
Turn ambiguous questions into analytical approaches, identify appropriate data and methods, conduct analysis, and communicate findings and limitations.
Support evaluation of programs, pilots, and new initiatives by helping establish measures, collection approaches, and assessment methods.
Design and analyze surveys and other quantitative and qualitative data collection, including interviews, focus groups, and observations, as needed.
Apply appropriate quantitative methods to understand outcomes and trends, including their appropriate use and limitations.
Work with program and organizational leaders to identify patterns, trends, risks, and opportunities and translate findings into actionable insights.
Support organizational learning by helping teams identify what is working, what is not, and where further investigation is needed.
Build and maintain Tableau and Looker Studio reports and dashboards for leadership, staff, funders, Board members, and external partners.
Design accurate, intuitive, usable reports and dashboards that help audiences act on findings.
Oversee partner-level reporting processes and develop tools and templates for consistent analysis and communication of results.
Prepare reports and presentations that make quantitative and qualitative findings understandable to technical and non-technical audiences.
Provide analysis and reporting for funder, grant, Board, and other external reporting needs.
Partner with program and development staff to understand their data needs and improve reporting usefulness.
Serve as the primary internal resource for data management, analysis, reporting, and visualization.
Work across the organization to set annual data priorities and align data systems and reporting with organizational needs.
Train and support colleagues using data systems and reporting tools.
Create documentation, tools, and practices that make data accessible and reduce dependence on individual institutional knowledge.
Facilitate data reviews that help teams move from information to decisions and action.
Promote strong organizational practices around data quality, interpretation, reflection, and evidence-based decision-making.