Data and Compliance Manager
About The Position
Meals on Wheels Orange County (MOWOC), a nonprofit provider of nutrition and supportive services for at-risk older adults, is hiring a full-time, exempt Data and Compliance Manager. The role will lead the organization-wide approach to data management, reporting, compliance, and impact measurement, helping teams use reliable information to improve services. This is a new role with the opportunity to build a centralized data support function and support a multi-year data and technology initiative. The position works directly with the President & CEO and teams across MOWOC, and serves as the organization’s primary internal contact for the initiative, partnering with an outside Project Manager who manages specialized consultants. The role is based in Anaheim and Santa Ana, California, with a Monday–Friday schedule from 8:30 a.m. to 5:00 p.m. The stated annual salary range is $75,000–$90,000, with the salary determined by factors including geographic location, skills, education, and experience.
Requirements
- Bachelor’s degree in a related field or equivalent relevant experience.
- Five or more years of experience in data management, compliance, reporting, analytics, quality improvement, program operations, or related work.
- Experience improving organizational data, reporting, compliance, or business processes.
- Strong quantitative and qualitative analysis, problem-solving, organizational, and project coordination skills.
- Strong written and verbal communication skills and the ability to make complex information understandable.
- Ability to work well across departments and with external partners.
- Proficiency with Microsoft Excel and Microsoft 365.
- Good judgment when working with confidential or sensitive information.
Nice To Haves
- Experience in nonprofit, healthcare, aging services, social services, government-funded programs, or another regulated environment.
- Experience with grant, contract, compliance, quality, or outcome reporting.
- Experience with Power BI or similar reporting and visualization tools.
- Familiarity with Microsoft Dynamics 365, Business Central, SharePoint, ServTracker, WellSky/SAMS, Salesforce, or comparable platforms.
- Experience with system implementations, data governance, workflow improvement, or organizational change.
- Experience working with outside consultants, technology vendors, or project management partners.
Responsibilities
- Lead regular organization-wide data analysis and reporting.
- Build a centralized approach to organizational data support and reporting.
- Inventory and map key systems, data sources, reports, workflows, and ownership.
- Establish consistent data definitions, documentation, and quality standards.
- Improve data accuracy and consistency while reducing duplicate entry and manual reporting.
- Coordinate dashboards and recurring reports to support staff and leadership decision-making.
- Help departments access and use data more effectively.
- Develop and maintain a centralized calendar of contractual, regulatory, grant, quality, and reporting requirements.
- Work with Programs, Finance, Development, and leadership to support accurate and timely reporting.
- Maintain supporting documentation and assist with audits, monitoring visits, funder reviews, and other external requests.
- Identify reporting and data-quality issues and coordinate follow-up and corrective action.
- Serve as MOWOC’s primary internal contact for the data and technology initiative.
- Partner with the outside Project Manager responsible for coordinating specialized consultants.
- Coordinate staff participation in discovery, data mapping, workflow reviews, system evaluation, testing, training, and implementation.
- Translate organizational needs into clear requirements for the Project Manager and consultants.
- Help evaluate recommendations and turn them into practical processes, policies, tools, and workflows.
- Support data governance, systems integration, reporting improvements, automation, and responsible use of emerging technologies.
- Help establish consistent performance and outcome measures across programs.
- Support dashboards and reporting to help MOWOC understand program reach, outcomes, and opportunities for improvement.
- Train and support staff on data quality, reporting standards, and new processes.
- Help make data a practical part of how teams learn, make decisions, and improve services.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
