Data Analytics Manager

MV TransportationDallas, TX
Remote

About The Position

The Data Analytics Manager will review data received from operations and maintenance, compile data in reporting systems, monitor and evaluate data collection activities, and develop key performance indicators. This role involves providing analytical and database support, preparing data presentations, and responding to data reporting and analysis requests. The position is 100% telecommuting and the employee may reside anywhere within the continental U.S.

Requirements

  • Masters degree in Information Systems or Data Analytics related or its foreign equivalent
  • 2 years of experience as Data Analyst, IT Data Analyst, Business Intelligence Analyst, or related positions in transit industry
  • Two years with QL Query Language
  • Two years with MS Forms Azure Data Factory and Azure Synapse Data Warehouse
  • Two years with Microsoft Power Apps and Power BI

Nice To Haves

  • Goto Connect
  • Five9 Trapeze
  • Syncromatics
  • Spare
  • Rideco
  • Ecolane Lawson
  • Workday

Responsibilities

  • Review data received from the operations and maintenance and make recommendations to the VP//GM
  • Compile data in reporting systems to make recommendations regarding staffing needs, changes to non-dedicated assignments, and adjustments to parameters with the overall goal of service efficiency and performance
  • Monitor and evaluate data collection activities, processes, and procedures
  • Make recommendations, develop, and implement standard operating procedures to standardize and improve data collection efforts
  • Develop, implement, and maintain data collection, warehousing, and analytic tools
  • Provide analytical and database support to the Operations Department and other departments as requested
  • Develop key performance indicators and business metrics and make recommendations based on collected data
  • Assist with evaluating operational and financial data to assess route performance and make recommendations to improve service efficiency and effectiveness
  • Prepare data presentations and provide information to decision makers
  • Respond to internal and external requests for operational data reporting and analysis, including service levels and performance, routing, and schedules
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