Data Analytics Manager
About The Position
Review data received from the operations and maintenance and make recommendations to the VP//GM; Compile data in reporting systems to make recommendations regarding staffing needs, changes to non-dedicated assignments, and adjustments to parameters with the overall goal of service efficiency and performance; Monitor and evaluate data collection activities, processes, and procedures; Make recommendations, develop, and implement standard operating procedures to standardized and improve data collection efforts; Develop, implement, and maintain data collection, warehousing, and analytic tolls; Provide analytical and database support to the Operations Department and other departments as requested; Develop key performance indicators and business metrics and make recommendations based on collected data; Assist with evaluating operational and financial data to assess route performance and make recommendations to improve service efficiency and effectiveness; Prepare data presentations and provide information to decision makers; Respond to internal and external requests for operational data reporting and analysis, including service levels and performance, routing, and schedules. 100% telecommuting is permitted. Employee may reside anywhere within the continental U.S.
Requirements
- Masters degree in Information Systems or Data Analytics related or its foreign equivalent
- 2 years of experience as Data Analyst, IT Data Analyst, Business Intelligence Analyst, or related positions in transit industry
- QL Query Language
- MS Forms
- Azure Data Factory and Azure Synapse Data Warehouse
- Microsoft Power Apps and Power BI
- Goto Connect, Five9
- Trapeze, Syncromatics, Spare, Rideco, Ecolane
- Lawson, Workday
Responsibilities
- Review data received from the operations and maintenance and make recommendations to the VP//GM
- Compile data in reporting systems to make recommendations regarding staffing needs, changes to non-dedicated assignments, and adjustments to parameters with the overall goal of service efficiency and performance
- Monitor and evaluate data collection activities, processes, and procedures
- Make recommendations, develop, and implement standard operating procedures to standardize and improve data collection efforts
- Develop, implement, and maintain data collection, warehousing, and analytic tools
- Provide analytical and database support to the Operations Department and other departments as requested
- Develop key performance indicators and business metrics and make recommendations based on collected data
- Assist with evaluating operational and financial data to assess route performance and make recommendations to improve service efficiency and effectiveness
- Prepare data presentations and provide information to decision makers
- Respond to internal and external requests for operational data reporting and analysis, including service levels and performance, routing, and schedules
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
