Data Analytics & BI Senior Specialist

OnTrac • Chicago, IL

5d • $84,000 - $126,000 • Remote

About The Position

The Data Analytics Senior Specialist designs, develops, and maintains clear, reliable reporting and analytics solutions that help business teams understand performance, identify key drivers, and make informed decisions. The role builds and improves dashboards, recurring reports, and ad hoc analyses that translate data into meaningful business stories. It partners with cross-functional teams to turn business questions and operational goals into clearly defined metrics, trends, and user-friendly visualizations. The position may be performed remotely in states where OnTrac is authorized to employ individuals, in the East or Central region.

Requirements

• 5+ years of relevant experience with a Bachelor’s degree or equivalent.
• Deep understanding of industry principles and operational event data concepts.
• In-depth knowledge of standard office software and data analytics technologies, including Power BI dashboards and SQL.
• Strong written and verbal communication skills.
• Experience translating analytical results into clear, actionable deliverables.

Responsibilities

• Build, refine, and maintain user-friendly dashboards and recurring reports using Power BI, Tableau, or similar tools, supporting weekly and monthly business reviews through established metric definitions.
• Translate operational goals, business questions, and reporting needs into actionable KPIs, clearly defined metrics, trends, and easy-to-use visuals that support decision-making.
• Partner with business teams to identify, scope, and address gaps in data visibility, including missing fields, unclear definitions, and inconsistent processes, with guidance from senior Analytics or Engineering partners.
• Improve reporting consistency and quality by following documentation standards and applying shared definitions and metric-governance frameworks.
• Provide ad hoc analyses that support strategic initiatives, operational improvements, leadership inquiries, and broader business decision-making.
• Understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy.

Benefits

• Medical, dental, and vision insurance.
• Life and short- and long-term disability coverage.
• 401(k) retirement savings plan with company match.
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for the first year of employment and tenure-based increases up to 160 hours.
• Two floating holidays per year.
• Paid sick leave.
• Six paid company holidays.
• Two weeks of paid pregnancy disability leave and four weeks of paid parental bonding leave.
• Additional wellness and employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior