Data Analyst (Sales Operations)

Exadel Inc (Website) • Bulgaria, Georgia, Poland, Romania, Uzbekistan, GA

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About The Position

The Data Analyst (Sales Operations) will maintain and improve data quality across ServiceTitan and LuxorCRM for a California-based plumbing services company. The role focuses on validating and correcting records, keeping information consistent between systems, handling daily data transfers, and supporting accurate sales opportunity records. The analyst will identify and document discrepancies and raise recurring issues with the sales team.

Requirements

• Professional experience in data entry, sales operations, or CRM data maintenance.
• Strong attention to detail and ability to handle repetitive, high-volume data tasks.
• Proficiency in spreadsheets, including CSV imports and exports, lookups, deduplication, and data reconciliation.
• Ability to learn new platforms quickly through vendor training.
• Upper-intermediate English level.

Nice To Haves

• Hands-on experience with ServiceTitan or LuxorCRM.
• Experience in field services or trades such as plumbing, HVAC, or electrical.
• Previous experience with CRM data migration or cleanup projects.

Responsibilities

• Clean and validate existing data in ServiceTitan and LuxorCRM, correcting errors, duplicates, and missing information.
• Ensure account ownership, contact details, referral sources, and campaign data are accurate and consistent across both platforms.
• Manage daily data exports and imports from ServiceTitan to LuxorCRM, applying the correct reference tags.
• Create and update sales opportunities in both systems, verifying estimate values and account details.
• Identify, document, and escalate data discrepancies and recurring issues to the sales team.

Benefits

• International projects.
• In-office, hybrid, or remote flexibility.
• Medical healthcare.
• Recognition program.
• Ongoing learning and reimbursement.
• Well-being program.
• Team events and local benefits.
• Sports compensation.
• Referral bonuses.
• Top-tier equipment provision.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed