Data Operations Analyst

State of Indiana•Indianapolis, IN

About The Position

The Data Operations Analyst supports implementation and development of solutions in top-level strategy, planning, forecasting, budgeting, resource allocation, performance measurement, and scheduling for the Indiana Department of Correction. The role gathers information about business processes, rules, data acquisition and application, and helps interpret results. It examines office-specific data using analysis routines and queries or scripts, prepares results for reports, charts, and maps, and maintains specialty software and datasets. The analyst may also test and evaluate technologies and business practices for practical implementation. Other duties may be assigned or changed as needed. The position is exempt from overtime compensation; additional hours may be required to complete essential or assigned work, and employees must report at least 75 hours per pay period of work and/or paid leave to receive base biweekly salary.

Requirements

Advanced knowledge of operational, mathematical, analytical, and/or statistical research techniques.
Ability to understand written and verbal instructions involving technical and abstract theories.
Ability to determine appropriate research methods, collect suitable data, and draw conclusions.
Advanced knowledge of the agency's mission and administrative policies.
Advanced knowledge of computer and software programs and ability to use them.
Ability to translate abstract concepts into physical models.
Effective communication skills.
Effective problem-solving and analytical skills.
Ability to research and document findings, formulate sound recommendations, and make appropriate decisions.
Ability to prioritize a variety of projects and functions.
Ability to establish and maintain effective working relationships.
Ability to work independently.
Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

Gather information about business processes, business rules, data acquisition methods, data applications, and assist in interpreting results.
Assist with methodical, non-routine examinations of office-specific data using analysis routines and queries or scripts, and prepare results for custom reports, charts, and maps.
Support office activities by maintaining specialty software, including loading and unloading data, mass editing datasets, performing validity checks, and interpreting error messages.
Test and evaluate new or existing technologies and business practices for practical implementation when needed.

Benefits

Three medical plan options, including prescription drug coverage, plus vision and dental plans
Wellness Rewards Program with gift card rewards for completing wellness activities
Health savings account with bi-weekly state contributions
Deferred compensation 457(b) account with employer match
Two fully funded pension plan options
Leave policies, including paid new parent leave, childbirth recovery leave for eligible mothers, community service leave, vacation, personal and sick leave
Paid holidays
Education reimbursement program
Group life insurance
Referral bonus program
Employee assistance program with covered behavioral health visits
Eligibility as a qualified employer for the Public Service Loan Forgiveness Program
Free parking for most positions
Free LinkedIn Learning access