Data Analyst I - Distribution System Operations

FirstEnergy•Akron, OH

About The Position

FirstEnergy’s Data Analyst supports the Advanced Distribution Management Systems (ADMS) Reporting & Analytics group, which is responsible for distribution reliability reporting and analytics, the Outage Management System (OMS) dashboard, and outage management tools. The role provides foundational support for emerging analytics tools and pilot programs, helping stabilize and operationalize capabilities as they scale and enabling successful deployment and long-term sustainability of analytics initiatives. The position may be located at any of FirstEnergy’s major hubs. The Data Analyst queries, interprets, and analyzes data from operational and other sources; builds tools and data models; and supports data governance, validation, testing, and analytics platform initiatives. The role works with cross-functional teams to translate business needs into functional requirements and deliver insights that help reduce reliability risk, optimize investments, and improve distribution reliability. Storm support may be needed during off-hours, weekends, and holidays, and travel across the FirstEnergy system may be required. FirstEnergy describes its rewards as including competitive pay and incentive compensation, a company-sponsored pension plan, a 401(k) savings plan with employer matching, medical, prescription drug, dental, vision, and life insurance options, and skills development training with tuition reimbursement. The estimated pay range is $64,600–$133,800, with a stated 20% differential for certain locations, including New Jersey, resulting in a range of $77,520–$160,560.

Requirements

Bachelor’s degree in data science, statistics, mathematics, computer science, engineering, or a related field; two years of relevant work experience is preferred.
Demonstrated proficiency processing, manipulating, and generating insights from large structured and unstructured data sets.
Experience implementing complex programs and projects.
Proficiency in programming languages such as Python, R, or SQL.
Ability to develop effective working relationships with employees at all levels to aid in resolving problems.
Excellent interpersonal skills, strong written and verbal communication skills, and strong analytical ability.
Ability to present complex subject matter effectively to all levels of management.
Ability to work as a team player in a cross-functional environment.
Ability to perform under pressure during high-impact weather and wildfire events.
Ability to work independently and adapt to changing priorities.

Nice To Haves

Knowledge of statistical methods, predictive modeling techniques, and data mining algorithms.
Knowledge of fire weather indices such as Haines Index, ERC, and Fosberg Index.
Experience with wildfire modeling and forecasting tools, including NFDRS and WIMS.
Knowledge of FirstEnergy systems such as iTOA, Oracle NMS, GIS, Cascade, EMS, SAP, and PI.

Responsibilities

Query data from iTOA, Oracle NMS, GIS, and other data sources; interpret the data and analyze results using advanced statistical techniques.
Collaborate with Engineering, Operations, IT, Customer Service, and Regulatory teams to translate business needs into functional requirements and support cross-functional initiatives.
Develop tools using platforms such as Data Bricks, Toad Database, RapidMiner, Python, Power BI, Power Automate, Power Apps, or similar tools.
Support data governance by leading technical validation and testing.
Develop tools and processes that provide visibility to key stakeholders and support improvements in FirstEnergy distribution reliability.
Conduct business-specific research and ad hoc data analysis, obtaining data, interpreting results, and communicating findings to reduce reliability risk, optimize investments, and improve distribution reliability.
Build and maintain data models that enable and improve data-driven decision-making.
Help drive use of data warehouses for insights and predictive analytics.
Deliver quality and accurate work within established deadlines.
Provide storm support as needed, including off-hours, weekends, and holidays.
Support the Dx Analytics Platform through data validation, testing, analysis, and evaluation of analytical outputs against defined business requirements and desired outcomes.
Travel across the FirstEnergy system when required.